Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Bates

Underwood,IN

Summary

Office professional with track record of enhancing administrative efficiency and supporting management. Known for reliability and adaptability in dynamic environments. Strong focus on team collaboration and achieving results through excellent organizational and communication skills.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Treasury Manager

Southern Indiana Tire
08.2024 - Current
  • Collaborated cross-functionally with other departments such as finance, accounting, tax, legal, and procurement to ensure seamless integration of treasury-related activities.
  • Optimized cash flow by implementing effective cash management strategies and monitoring daily liquidity positions.
  • Drafted treasury reports to support management decision-making needs.
  • Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.

Commerical/OTR Billing Specialist

Southern Indiana Tire (BestOne Kentuckiana)
09.2022 - Current
  • Established effective follow-up procedures for outstanding invoices, leading to increased revenue recovery efforts.
  • Enhanced customer satisfaction by resolving billing disputes promptly and professionally.
  • Collaborated with sales team to ensure proper pricing structures were applied to client accounts.
  • Streamlined billing processes by implementing new software and automating data entry tasks.
  • Served as the primary point of contact for client inquiries related to billing matters, providing prompt and knowledgeable responses.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.

Office Manager

Tredroc Tire Services
11.2020 - 09.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Specialized in OTR (Off-The-Road) products and services, providing support and solutions tailored to heavy equipment and industrial vehicle applications.

Insurance Verification Specialist

Norton Healthcare Brownsboro
01.2019 - 03.2020
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Improved communication between medical staff and patients by explaining insurance benefits and financial responsibilities.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Achieved insurance pre-authorizations to enable timely patient procedures.

Business Development Specialist

Coyle Chevrolet
01.2016 - 10.2018
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Engaged with customers to build business relationships.
  • Worked closely with marketing teams to create targeted promotional materials, ensuring a unified message across all channels and an efficient use of resources.
  • Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
  • Managed customer service inquiries and complaints for customer satisfaction.

Education

Associate of Applied Science - Marketing

Ivy Tech Community College of Indiana
Sellersburg, IN
12-2018

High School Diploma -

New Washington High School
New Washington, IN
05-2015

Skills

  • Cash management expertise
  • Financial reporting
  • Excel and PowerPoint
  • Customer service
  • Office administration
  • Invoicing and billing

Timeline

Treasury Manager

Southern Indiana Tire
08.2024 - Current

Commerical/OTR Billing Specialist

Southern Indiana Tire (BestOne Kentuckiana)
09.2022 - Current

Office Manager

Tredroc Tire Services
11.2020 - 09.2022

Insurance Verification Specialist

Norton Healthcare Brownsboro
01.2019 - 03.2020

Business Development Specialist

Coyle Chevrolet
01.2016 - 10.2018

Associate of Applied Science - Marketing

Ivy Tech Community College of Indiana

High School Diploma -

New Washington High School

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