Maria Bates
Underwood ,IN
Summary
Detail-oriented and highly organized Billing and Administrative Assistant with six years of experience supporting office operations, processing invoices, managing records, and delivering exceptional customer service. Skilled in data entry, account reconciliation, and maintaining accurate financial documentation. Adept at prioritizing tasks, meeting deadlines, and ensuring a smooth workflow in fast-paced environments. Proficient in Microsoft applications, with a commitment to accuracy, confidentiality, and efficiency.
Overview
10
10
years of professional experience
Work History
Treasury Manager
BestOne Kentuckiana
Jeffersonville, Indiana
09.2022 - Current
- Supported reconciliation of bank statements to ensure accurate financial records.
- Maintained treasury management systems to enhance cash handling efficiency.
- Communicated with banking partners to resolve transaction discrepancies promptly.
- Managed banking relationships, including account setup, maintenance, and credit line management.
Office Manager
Tredroc Tire Service
Louisville, Kentucky
12.2020 - 09.2022
- Managed daily office operations and ensured smooth workflow.
- Implemented office procedures to enhance operational efficiency.
- Maintained records and files for easy access and organization.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Insurance Verification Specialist
Norton Healthcare
Louisville, Kentucky
12.2018 - 03.2020
- Verified patient insurance eligibility for timely medical services.
- Communicated with insurance companies to clarify coverage details.
- Processed pre-authorization requests efficiently and accurately.
- Utilized electronic health record systems for documentation and tracking purposes.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Business Development Specialist
Coyle Chevrolet
Clarksville, Indiana
07.2015 - 11.2018
- Managed customer relationship database, ensuring accurate and up-to-date information.
- Trained junior staff on best practices in client engagement and relationship management.
- Analyzed customer feedback to improve product offerings, pricing strategies, and marketing plans.
- Maintained an up-to-date knowledge of current industry trends in order to develop innovative approaches for growth.
- Researched potential business opportunities in new and existing markets.
Education
Associate of Applied Science - Business Administration And Management
Ivy Tech Community College of Indiana
Sellersburg, IN05-2019
High School Diploma -
New Washington High School
New Washington, IN 06-2015
Skills
- Customer engagement
- Attention to detail
- Team collaboration
- Data entry accuracy
- Microsoft Excel
- Accounting expertise
Timeline
Treasury Manager
BestOne Kentuckiana
09.2022 - Current
Office Manager
Tredroc Tire Service
12.2020 - 09.2022
Insurance Verification Specialist
Norton Healthcare
12.2018 - 03.2020
Business Development Specialist
Coyle Chevrolet
07.2015 - 11.2018
Associate of Applied Science - Business Administration And Management
Ivy Tech Community College of Indiana
High School Diploma -
New Washington High School
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