MARIA BEANNA MOORE
Houston,TX
Summary
Skilled in coordinating tasks across internal divisions and external agencies to ensure swift and accurate delivery of quality operational performance within Vocational Rehabilitation Counselor Services. Specialized in reviewing documents for the general public, veterans, and dependents. Proficient in case management for VA Education/Vocational Rehabilitation Counselor Services. Proven ability to identify redundancies and optimize resources to support clients in achieving their individual employment goals and plans.
Overview
6
6
years of professional experience
Work History
Vocational Rehabilitation Counselor
Texas Workforce Commission
08.2024 - Current
- Assists individuals with disabilities to prepare for employment, positions, obtain, retain, and advance in competitive, integrated employment.
- Guides individuals with disabilities with transitioning successfully from high school to postsecondary education.
- Conducted assessments for individuals with disabilities and veterans to provide and suggest transition services to those eligible and potentially eligible for services.
- Collaborates with staff to set goals and evaluate currently departmental performance to align with the mission, goals, and values of the Texas Workforce Commission.
- Developed referrals and maintained resource information for blind or visually impaired individuals.
- Develops and maintains outreached relations with community referral sources, businesses, employers, schools, veteran services organizations and services provider to the general public and veterans or dependence.
- Referred general public, veterans, spouses, and dependents to job activities and resume writing training.
- Maintained confidentiality while working collaboratively with students to explore career options and develop a plan of services designed to achieve identified employment goals in a timely and cost-effective manner.
- Applies best value purchasing practices and uses available, comparable benefits and services to ensure effective use of public funds.
- Perform Collaborative training sessions with staff on workshops and presentation of Vocational Rehabilitation services and benefits for general public and veterans or dependence.
- Administered preliminary and comprehensive vocational assessments.
- Assisted individuals with addressing disabilities and developing career plans.
- Coordinated community resources and secured referrals.
- Assisted clients in exploring career options and vocational goals.
Certifying Official Veteran Financial Services
Lonestar College
08.2021 - 02.2025
- Acted as the official VA, TA, and MYCAA representative, and SOC liaison for LSC.
- Processed information for veteran and dependent students utilizing the Hazlewood exemption to pay for their tuition and help answer any questions about the exemption.
- Ensured VA applications and supporting documents to the Department of Veterans Affairs (VA) are submitted properly and in accordance with the LSC policies and regulations.
- Managed, monitored & reported certification requests, schedule degree plan changes, inapplicable courses, as well as financial issues for over 600 Veterans, Dependents, and Reservists.
- Created education plans for service members and spouses using Federal Tuition Assistance (TA) and My Career Advancement Account (MyCAA) funding to meet SOC program requirements.
- Served as the subject matter expert and provided information to Veterans, VA Liaison, Faculty and staff.
- Performed miscellaneous functions necessary for the processing of benefits; maintain related records and files and ensure payments are processed to students or to the college.
- Reviewed and analyzed institutional and military transcripts as well as test scores to ensure student is in compliance with federal and state regulations; maintain adequate records to show progress of each veteran and eligible person.
- Advised eligible veterans, active-duty personnel, and dependent students regarding enrolling in LSC and the process & requirements of the VA educational benefits, TA and MyCAA funding; review enrollment reports, manually checking on each student's enrollment status, advising the student, and notifying the relevant funding source as required by regulation.
- Performed liaison work between veteran students and other institutions to ensure supplemental VA certifications are processed according to VA rules and regulations.
- Collaborated with Student Accounting to ensure appropriate changes are made to military student accounts and confirm account accuracy; assist with federal and state audits.
- Complete attendance certifications monthly for VA benefits, keeping the VA informed of the enrollment status of veterans and other eligible persons using forms or (Enrollment Manager).
- Coordinates with many military entities to research and resolve student questions and concerns; maintain files on eligible students in compliance with DVA, DoD, SOC and MHEC regulations.
- Coordinator for community veteran resources and oversee veteran luncheons & resource fairs; manage all veteran student inquiries and information requests in all forms.
- Attended and represented LSC at TACVPO conference and regional VA conferences as requested.
- Interpreted, clarified, and explained and applied LSC policy and procedures, state laws & regulations.
- Responsible for other reasonable, related duties assigned.
Work-Study Veterans Financial Services
Lonestar College
08.2019 - 08.2021
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Create student profiles and organize student packets regarding their education benefits through the military.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Master of Science - Clinical Rehabilitation Counselor
Texas Tech University Health Sciences Center
Lubbock, TX08.2025
Bachelor of Science - Health and Behavioral Science
University of Houston Downtown
Houston, TX12.2022
Associate of Science -
Lonestar College
Houston, TX12.2020
Skills
- Case Management
- Objective Assessment Interviewing
- Evidence Collecting/ Documenting
- Customer Service
- Microsoft Word/ Excel/ Outlook/ PowerPoint
- Collaborative Skills/ External, Internal
- Bilingual fluent in Tagalog
- Training and Leadership
- Job placement
- Evaluation reports
- Community relations
- Comprehensive vocational assessments
Affiliations
- Chi Sigma Iota - Counseling academic and professional honor society international
Languages
Tagalog
Native or Bilingual
Timeline
Vocational Rehabilitation Counselor
Texas Workforce Commission
08.2024 - Current
Certifying Official Veteran Financial Services
Lonestar College
08.2021 - 02.2025
Work-Study Veterans Financial Services
Lonestar College
08.2019 - 08.2021
Master of Science - Clinical Rehabilitation Counselor
Texas Tech University Health Sciences Center
Bachelor of Science - Health and Behavioral Science
University of Houston Downtown
Associate of Science -
Lonestar College
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