Looking to bring a strong work ethic to your environment. Highly-motivated employee with desire to take on new challenges. Strengths include adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and with a team and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Temp TLD/WTEA Coordinator
Alzheimer's Association
Indianapolis, IN
04.2024 - Current
Coordinated with other departments to ensure projects were completed on time and within budget.
Maintained calendars of upcoming events, meetings and deadlines.
Monitored inventory levels and ordered additional supplies as needed.
Ensured compliance with company policies and procedures related to project management activities.
Resolved customer complaints or answered customers' questions.
Liaison between both TLD Director/WTEA Director, area Walk Managers and constituents.
Responsible for communicating directly with Walk Managers to further the goal of preparing for major events involving thousands of individuals.
Responsible for maintaining data base of new participants/teams.
Responsible for contacting past participants to encourage their return to events while providing support networks for family members.
Responsible for running weekly database searches and creating advertising material - using it to update websites.
Creating team flyers using Canva and Adobe programs.
Utilize mail merges, and specialized database emails for 13 markets.
Providing networks and information to constituents in need of support - ie those caring for loved ones living with Alzheimer's and family members who have lost someone to the disease.
Promptly respond to emails and messages from team members, Walk Managers, team captains and others to ensure all needs and goals are met.
Meet with Walk Managers to put new policies in place and ensure all needs are met for success at large events.
Proactively approach projects - including contacting vendors, presenting ideas, and putting together information to send to constituents.
Organize and track supply order requests for events.
Daily phone calls/emails to further community engagement.
Keep detailed records and provide reports to Walk Director.
Founder/Executive Director of Operations
Sadie’s Hope
Newberry, SC
04.2020 - 02.2024
Developed and implemented a comprehensive business plan to launch a nonprofit addiction treatment program.
Created partnerships with both regional and national addiction rehabilitation organizations, including other non-profits, both short and long term based organizations as well as people who were working throughout the state and nation to assist in treating addiction and mental health services.
Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
Responded promptly to inquiries regarding services.
Worked closely with state law enforcement and government agencies including but not limited to speaking and meeting with probation officers, lawyers, and at times appearing in court on behalf of a resident.
Assisted the women in our residential program in peer support; bringing in parenting and life skills classes, teaching organization, time management, interpersonal communication and good decision making.
Oversaw all aspects of operations including policy and procedure development, maintenance of facilities and expectations of residents.
Recruited, hired and trained staff members to ensure that not only operational goals were met, but also that individual needs and goals were met.
Regularly met both individually and collectively with the residents of the home to discuss goals, issues, and concerns.
Networked with other substance use disorder organizations eventually becoming a local affiliate of a national organization NARR (National Alliance for Recovery Residences) allowing our home to be recognized as a member of SCARR (South Carolina Alliance for Recovery Residences).
Worked closely with the residents and their families to help them learn how to navigate their new life changes and changes to their environment.
Assisted organization with finding and putting in place revolutionary digital information to keep track of residents/resident needs/ and organizational needs, teaching residents and staff to use new app development made available to us through affiliation.
Property Manager
Covenant Properties
Irmo, SC
12.2018 - 07.2023
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Processed evictions when necessary in accordance with state laws and procedures.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Monitored market trends to ensure competitive pricing structures for units under management.
Advised owners on potential improvements or investments that could increase the value of their properties.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Maintained relationships with local brokers/ agents, banks, and assesors in order to ensure that available properties were not overlooked for purpose of purchasing.
Attended foreclosure auctions and bid on properties in Newberry County, SC after researching all potential properties for upcoming auctions.
During rehabilitation of said homes worked closely with inspectors and general contractor to ensure that all work was being done to code, cost effectively, and efficiently with no cut corners.
Inspected properties regularly to identify deficiencies and schedule repairs.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Developed and maintained strong working relationships with owners and tenants.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Worked closely with investors - giving updates on properties as well as projections regarding actual cash value and market conditions.
Served as assistant to investors including updating calendars, writing emails, travel arrangements, organized meetings, responsible for record keeping and follow-up.
Maintained confidentiality.
Organized files according to working schedule of projects.
Managed and tracked expenses to meet company budget requirements.
Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
Ensured that all relevant paperwork was completed accurately prior to submission for approval.
Property Preservation Manager
Adirondack South Carolina
Ballentine, SC
09.2008 - 05.2013
Responsible for organizing schedules of homes due to need of properties and brokers
Developed and implemented policies and procedures for property preservation operations.
Managed the budgeting process for property preservation activities.
Monitored day-to-day operations of property preservation staff.
Supervised the maintenance and repair of properties in accordance with industry standards.
Conducted periodic inspections of properties to verify their condition.
Reviewed and approved invoices related to property preservation services.
Negotiated contracts with vendors providing property preservation services.
Assigned properties according to individual skills of employees
Organized teams of 3-4 people consisting of 30 employees to address needs of property preservation and delegated assignments and schedules
Kept detailed progress records to hit strict deadlines and adjust plans.
Coordinated phases of construction projects from inception to completion.
Analyzed financial statements to identify areas where costs could be reduced or eliminated.
Established relationships with local government officials to facilitate approval processes.
Uploaded photos on company's proprietary website of before/during/after work according to maintenance service's requirements
Served as intermediary between property maintenance service coordinator, broker, and contractors in order to ensure all concerns were addressed
Trained two additional office employees on all aspects of inner office responsibilities
On-call 24/7 to handle all emergent property concerns, create work orders, assign contractors, and follow all procedures as directed
Maintained records of all transactions related to a given property's maintenance and upkeep.
Prepared and planned worksites to help jobs run smoothly.
Delegated work to staff, setting priorities and goals.
Resolved labor, design and tool issues during construction projects.
Education
Real Estate Broker - Real Estate
Continuing Education
Indianapolis
04-2024
Board Member -
SCARR
South Carolina
07-2023
CPSS - Certified Peer Support Specialist
State of South Carolina
Lexington
05-2021
Skills
Team Management
Cultural Competency
Attention to Detail
Public Speaking
Documentation skills
Organizational Skills
Excellent Communication
Budget Administration
Multitasking Abilities
Strategic Planning
Decision-Making
Crisis Management
Time Management
Program implementation
Compliance requirements
Policy updates
Effective Communication
Relationship Building
Fundraising
Relationship building and management
Preparing grant proposals
Controlling fundraising
Operations Management
Overseeing fundraising
Marketing Communications
Data Entry
Security compliance
Software expertise
Timeline
Temp TLD/WTEA Coordinator
Alzheimer's Association
04.2024 - Current
Founder/Executive Director of Operations
Sadie’s Hope
04.2020 - 02.2024
Property Manager
Covenant Properties
12.2018 - 07.2023
Property Preservation Manager
Adirondack South Carolina
09.2008 - 05.2013
Real Estate Broker - Real Estate
Continuing Education
Board Member -
SCARR
CPSS - Certified Peer Support Specialist
State of South Carolina
References
References available upon request.
References
References available upon request.
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