Maria Bermudez
Phoenix,AZ
Summary
Organized and efficient warehouse worker with experience in order processing and inventory control. Known for strong customer service skills and a commitment to maintaining a safe and productive working environment. Dedicated warehouse professional skilled in problem-solving, teamwork, and warehouse logistics. Proven ability to maintain stock levels and streamline order processing, contributing to effective inventory management and customer satisfaction. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting under 40 pounds.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Housekeeper
G painting and maintenance llc
Phoenix, Arizona
08.2025 - 08.2026
- Cleaned and sanitized residential and commercial spaces using established protocols.
- Performed detailed dusting, vacuuming, and mopping in various settings.
- Reported maintenance issues to ensure timely repairs and upkeep.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Replaced light bulbs in lamps and other fixtures as required.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used cleaning chemicals following proper guidelines.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Maintained cleanliness and organization in residential and commercial properties.
Warehouse Worker
Marshalls
Phoenix, Arizona
08.2023 - 12.2023
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Maintained stock levels in accordance with company policies.
- Packed boxes and stock using organizational guidelines.
Customer Service Representative
Target
Tempe, Arizona
11.2021 - 02.2022
- Assisted customers with product inquiries and store navigation.
- Processed transactions accurately and efficiently at the point of sale.
- Resolved customer complaints with empathy and professionalism.
- Collaborated with team members to ensure a positive shopping experience.
- Educated customers on promotions and loyalty programs available in-store.
- Handled returns and exchanges per company policies and procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Order Picker
Amazon
Phoenix, Arizona
10.2019 - 03.2020
- Operated handheld scanners to efficiently locate and pick customer orders.
- Organized products in designated storage areas to enhance access and inventory control.
- Maintained cleanliness and safety standards throughout warehouse environment.
- Collaborated with team members to streamline order fulfillment processes.
- Checked product quality before packing to confirm order accuracy.
- Assisted in training new staff on picking procedures and warehouse operations.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
Customer Service Representative
Facil title loans
Phoenix, Arizona
08.2018 - 03.2019
- Resolved customer complaints with empathy and professionalism.
- Handled returns and exchanges per company policies and procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
High School Diploma -
Tempe High School
1730 S MILL AVE Tempe Arizona 8528105-2014
Skills
- Order fulfillment
- Inventory management
- Warehouse organization
- Order picking and processing
- Shipment palletization
- Warehouse logistics
- Record preparation
- Shipping and receiving
- Order preparation
- Labeling and sorting
- Customer service
- Problem solving
- Payment processing
- Positive and professional
- Strong teamwork
- Customer consulting
- Call center experience
- Cleaning protocols
- Basic maintenance
Languages
Spanish
Professional
English
Professional
Timeline
Housekeeper
G painting and maintenance llc
08.2025 - 08.2026
Warehouse Worker
Marshalls
08.2023 - 12.2023
Customer Service Representative
Target
11.2021 - 02.2022
Order Picker
Amazon
10.2019 - 03.2020
Customer Service Representative
Facil title loans
08.2018 - 03.2019
High School Diploma -
Tempe High School