Maria Berrios
Chicago,IL
Summary
Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
30
30
years of professional experience
Work History
Clerk
CPS
Chicago, IL
09.2012 - Current
- Created and maintained student databases, records, and files.
- Organized staff meetings and professional development sessions for faculty members.
- Performed administrative duties such as filing paperwork or responding to emails.
- Facilitated communication between administrators, teachers, parents, and students.
- Monitored student attendance records and reported any discrepancies to appropriate staff members.
- Managed scheduling of classes and other academic activities such as assemblies or field trips.
- Supervised the daily operations of the school office.
- Fostered positive school culture and promoted safety and equity for students.
- Oversaw day-to-day work of classroom teachers, administrative staff and school personnel to expertly serve students' needs and meet district and state standards.
Retail Supervisor
Walgreens
Chicago, IL
06.1994 - 10.2011
- Monitored inventory levels and placed orders to restock shelves.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Performed regular price checks to ensure competitive pricing.
- Resolved customer complaints in a timely manner.
- Updated POS system with new products and promotional offers.
- Ensured compliance with safety regulations and company policies.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Updated and maintained store signage and displays.
- Trained and mentored associates to teach daily tasks and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
City Colleges of Chicago - Wilbur Wright College
Chicago, IL06-1991
Skills
- Administrative Support
- File Maintenance
- Administrative tasks
- Scanning and copying
- Telephone Etiquette
- Database Management
- Spreadsheet development
- Database entry
Languages
Spanish
Professional
References
References available upon request.
Timeline
Clerk
CPS
09.2012 - Current
Retail Supervisor
Walgreens
06.1994 - 10.2011
High School Diploma -
City Colleges of Chicago - Wilbur Wright College