Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Fluent in English and Spanish.
proficient in all microsoft software and basic understanding of Cerner programs.
Overview
26
26
years of professional experience
Work History
Medical Assistant
Nicklaus Childrens Hospital PSA
01.2018 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Implemented care and efficiency improvements to support and enhance office operations.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant
DR. Rafael Rivas Chacon
01.2015 - 01.2018
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient pulse oximetry.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Medical Assistant
Tenet
02.2014 - 01.2015
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Measured patient pulse oximetry.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Medical Assistant Extern
Academic Allergy And Asthma Center Of S.Florida
09.2013 - 12.2013
Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
Maintained clean and safe clinic environment to prevent injuries.
Obtained client medical history, medication information, symptoms, and allergies.
Collected histories, vitals, and current complaints via patient interviews.
Scheduled appointments and tests to coordinate patient care.
Prepared, administered and documented medications under direction of licensed medical provider.
Welcomed patients and inquired about wellbeing since last treatment.
Sought feedback and guidance from supervisors to continuously improve performance.
Performed medical chart reviews to confirm accuracy and completeness.
Helped with patient preparation and recovery to support patient comfort and well-being.
Assisted with medical research projects to apply and expand knowledge.
Participated in rounds and team meetings to observe medical decision-making and learn.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Accounting and Collections Manager
Wall Concepts
04.1998 - 01.2013
Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Supervised staff of collectors, monitoring phone calls and letters.
Contacted customers to discuss late payments and options for remitting amounts due.
Researched accounts and completed due diligence to resolve collection problems.
Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Conducted investigations of customer accounts and payment histories.
Contacted clients with past-due payments and actively monitored payments due from clients.
Reviewed, researched and corrected discrepancies and customer concerns.
Established procedures for collection of past due amounts.
Created daily and weekly cash reports for accounting management.
Documented interactions in computer database and updated information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Successfully implemented new technologies and process automations to encourage continuous improvement.
Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
Oversaw daily posting of payments to customer accounts.
Researched and resolved accounts payable discrepancies.
Adhered to established guidelines to increase profits and collect supplier payments.
Reviewed expense reports for accuracy and proper expense disclosure.
Reconciled vendor statements and handled payment complaints or discrepancies.
Filed and addressed employee complaints in accordance with company policies and government regulations.
Facilitated successful internal and external audits through sound and thorough documentation.
Set up and updated customer accounts and CRM with interactions, payments and personal information.