Maria Bliss Pryor
Charlotte,United States
Summary
Over 10 years of talent and workforce solutions experience in recruitment and delivery leadership, specializing in optimizing delivery teams for several of Experis's largest financial services clients. Currently overseeing Experis's recruitment strategy within Financial Services ensuring the successful growth and expansion of national recruitment efforts. Skilled in streamlining collaboration delivery efforts for high performing national recruitment teams and delivery strategies to effectively attract and source top-tier financial services talent across a diverse spectrum of IT skillsets to fulfill our client needs.
Overview
12
12
years of professional experience
Work History
Recruiting Channel Director- Financial Services
Experis
Charlotte, United States
09.2022 - Current
- Responsible for the development and execution of delivery strategies for a Financial Services account portfolio, including Bank of America, Wells Fargo, Citi, JPMC, Fiserv, TIAA, Truist, AMEX, FCB, and ADP.
- Oversaw multi-channel delivery execution for dedicated market recruitment teams, offshore dedicated teams, and account management.
- Leverage client data, dashboards, and delivery metrics to identify hiring trends, make hiring decisions, manage account delivery performance, and track revenue growth.
- Developed and implemented key delivery strategies, resulting in over 160 placements, and generating $4 million in revenue for the Financial Services vertical.
- Collaborate with market leaders, sales, and recruitment teams on the execution of key delivery strategies, including effective pipeline, redeployment, cross submissions, proactive candidate marketing, and alignment.
- Leverage relationships with sales leaders and the sales team to gain an understanding of key project initiatives and drive an effective talent pipeline strategy.
- Built and maintained relationships with MSP and program leads to ensure good standing in scorecard metrics, as well as leveraging relationships to uncover opportunities and key initiatives across various LOBs.
- Led and participated in capabilities presentations with client stakeholders, collaborating with the sales team to secure awards and optimize vendor relationships, including partnerships with Truist, TIAA, and JPMC.
- Partnered with vertical strategic leadership and market leaders to assess and review performance against key account metrics across all delivery channels.
- Developed action plans in collaboration with market, account delivery, and sales leaders to address performance and metric concerns.
Recruiting Channel Director- Southeast Region
Experis
Charlotte, United States
03.2022 - Current
- Responsible for overseeing recruitment and delivery strategy for the Southeast Region, including 65 recruiters across 6 markets.
- Developed and implemented recruiting processes, proactive/pipeline strategies, regional training, and enablement content to help drive effective delivery best practices.
- Reported on regional performance, GP growth, and metrics to drive action towards achieving set goals.
- Collaborated with regional market leaders, delivery leaders, and sales teams to understand the regional client landscape and pipeline, enhancing recruiter performance in alignment with client and delivery metrics.
- Leveraged data and dashboards within Power BI and Tableau to make informed hiring decisions, review progress towards delivery metrics, assess skillset trends, and provide recommendations around delivery to market leaders.
- Achieved 105% of goal for 2023 across Southeast Region
Director of Delivery- Strategic Accounts
Experis
Charlotte, United States
02.2020 - 03.2022
- Promoted to oversee delivery and sales enablement across Ettain Group's Strategic Account portfolio, managing key accounts such as Bank of America, Wells Fargo, Kroger, Lowe's, UHG, AbbVie, and Cisco.
- Partnered with client account and market leaders to establish account goals and key metrics.
- Created customized dashboards in Power BI to review key metrics and ensure MoM achievement in fill rate, ratios, and GP growth against account goals.
- Managed a team of 13, including Account Managers, Consultant Experience Managers, and Delivery Operations Leaders.
- Established ettain group's first offshore delivery model, integrating and implementing a third-party offshore company, and building a team supporting our Cat 1-2 business with Wells Fargo and Bank of America, achieving 75 placements at Wells Fargo and Bank of America within six months.
- Redefined the account management model to foster stronger relationships with MSPs and incentives to collaborate around lead generation with the sales team.
- Built and fostered MSP and program-level relationships to ensure the achievement of scorecard metrics, understand program initiatives, and leverage them for business development.
- Developed both sales and recruiting content to streamline processes, develop case studies, training documentation, and presentations.
- Led and participated in client executive stakeholder presentations to demonstrate capabilities in executing large project initiatives.
- Oversaw delivery & execution of several large project initiatives including developing hiring plans leveraged to on-board over 200 resources at Wells Fargo across numerous LOB's.
Business Development Manager
ettain group
Charlotte, United States
11.2018 - 01.2020
- Business Development Manager aligned to support Cisco projects across Cisco's IoT (Cisco Vision), CX Product Management, Collaboration, CX Platforms, HR, Marketing, and CX Operations, Change Management, and Digital Transformation.
- Fostered relationships with key clients and executives across the U.S., including San Francisco, Dallas, and Raleigh, across numerous LOBs.
- Negotiated and closed four new Statements of Work (SOWs) with clients, enhancing market share in CX Product Management, Cisco Vision, Digital Transformation, and WebEx Collaboration.
- Leveraged cold calling, in-person visits, WebEx, and referrals to build out a territory of 250 managers.
- Maintained relationships with the executive sponsor and internal supply chain executives to stay abreast of organization changes and project initiatives.
- Awarded Preferred Supplier of the Year with recognized excellence - 2019.
- Awarded the Circle of Stars for achieving in the first year in sales.
Delivery Operations Manager
ettain group
Charlotte, United States
02.2016 - 11.2018
- Dedicated Delivery Operations Manager for one of ettain group's largest enterprise strategic accounts, Cisco
- Responsible for managing a dedicated team of recruiters to ensure effective talent acquisition to Cisco opportunities and pipeline
- Both a preferred Partner to Cisco's contingent staffing programs, as well as part of Cisco's Diversity Supplier Program- Sponsoring and fostering relationships with Cisco Executives to promote workplace Diversity by providing Diverse Talent to Cisco's workforce
- Recognized for 2019 Supplier Performance Award- US Supplier Diversity Program
- Responsibilities include: Manage a team of recruiters across three different markets, San Jose/Richardson, TX/Raleigh, NC; Oversee and manage the full talent recruitment and qualification life cycle from sourcing, talent screening, opportunity identification, interview scheduling and preparation, and on-boarding; Oversee score card metrics and ensure compliance to Cisco standards and Service Level Agreements while maintaining US-preferred vendor standing; Manage teams activity metrics and provide feedback/support as well as oversee forecasting and attrition reporting for Cisco; Responsible for daily alignment of recruitment team to active job postings as well as prioritization of business requirements; Build relationships with client stakeholders to understand staffing needs and work with our dedicated team to provide top talent to Cisco opportunities
Technical Recruiter
ettain group
03.2013 - 01.2016
- Dedicated Technical Recruiter within ettain group's National Account's team, responsible for full life cycle recruiting from candidate identification, qualification, and placement for enterprise nationally based clients
- Supporting two major national clients, including Cisco and Bank of America, in support of building and maintaining relationships with candidates and contractors
- Specialized IT recruiting of niche skillsets not limited to developers, analysts, project managers, manual/automated testers, network engineers, and agile professionals
- Utilized effective sourcing techniques and social media outlets to approach and source qualified candidates for opportunity matching
- Committed to the recruitment process outlined by ettain group to effectively qualify, match, and place candidates on a national level
Education
Bachelor of Science - Business Administration
University of South Carolina-Columbia
Columbia, S.C.01.2012
Skills
- Communication
- Strategic Planning
- Process Improvement
- Team management
- Sales enablement
- Account Strategy
- Performance metrics analysis
- Recruiting and Delivery Excellence
- Business Development
- Relationship Management
- Data driven
- Training & Development
Timeline
Recruiting Channel Director- Financial Services
Experis
09.2022 - Current
Recruiting Channel Director- Southeast Region
Experis
03.2022 - Current
Director of Delivery- Strategic Accounts
Experis
02.2020 - 03.2022
Business Development Manager
ettain group
11.2018 - 01.2020
Delivery Operations Manager
ettain group
02.2016 - 11.2018
Technical Recruiter
ettain group
03.2013 - 01.2016
Bachelor of Science - Business Administration
University of South Carolina-Columbia
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