Adept at enhancing patient experience and streamlining specimen collection, I leveraged multitasking and time management skills at Alpha Medical Laboratory to significantly improve operational efficiency. My expertise in venipuncture and compassionate patient care fostered positive relationships, leading to repeat business and heightened satisfaction.
Hi, I’m
Maria Bond
Okmulgee,OK
Summary
Overview
10
years of professional experience
Work History
Alpha Medical Laboratory
Mobile Phlebotomist
07.2022 - 11.2024
Job overview
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Verified proper storage and transportation of specimens to laboratories.
- Verified patients' identification for proper sample collection.
- Organized daily work based on collection priority.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Assisted in training new hires on company policies, procedures, and best practices for mobile phlebotomists.
- Centrifuged blood samples as outlined in clinical protocols.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Northeastern Health Systems
Lab Assistant/Phlebotomist
03.2015 - 07.2022
Job overview
- Demonstrated competence in collecting lab samples for testing.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Prepared specimens for testing and analysis.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assisted scientists by collecting and organizing laboratory data.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
- Logged samples correctly into computerized tracking system.
- Provided support and guidance to junior lab staff.
- Managed specimen sample handling, receiving, storage and inventory.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted in training and onboarding new phlebotomists.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified patients' identification for proper sample collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
Education
Indian Technology CenterStilwell, OK
Phlebotomy Certificate from Phlebotomy
01.2015
University Overview
Skills
- Multitasking efficiency
- Time management
- Venipuncture
- Blood collection techniques
- Specimen labeling procedures
- Sample and specimen collection
- Maintaining confidentiality
- Patient confidentiality
- Specimen handling
- Infection control protocols
- Data entry
- HIPAA
- Medical terminology
- Venipuncture expertise
- Electronic health records navigation
- Pediatric phlebotomy
- Geriatric phlebotomy
- Proper tourniquet application
- Needle disposal safety
- Therapeutic phlebotomy
- Order of draw proficiency
- Patient identification
- Anatomy and physiology
- Emergency response training
- Proper labeling
- Specimen collection and storage
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Self motivation
- Team leader
- Analytical thinking
Timeline
Mobile Phlebotomist
Alpha Medical Laboratory
07.2022 - 11.2024
Lab Assistant/Phlebotomist
Northeastern Health Systems
03.2015 - 07.2022
Indian Technology Center
Phlebotomy Certificate from Phlebotomy
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