Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Maria Bossone

Brunswick,OH

Summary

Dynamic Regional Property Manager with over 12 years of proven expertise in the multi-family industry, adept at optimizing operational efficiency and enhancing tenant satisfaction. Demonstrated success in managing diverse property portfolios and implementing strategic initiatives that drive revenue growth and reduce vacancy rates. Strong leadership abilities and a keen eye for detail ensure seamless property operations and compliance with industry regulations. Committed to fostering positive relationships with residents and stakeholders to create vibrant, thriving communities.

Overview

13
13
years of professional experience

Work History

Regional Manager

The Village at Hinckley Oaks
01.2024 - Current
  • Coordinated marketing and leasing strategies for multiple properties.
  • Utilized property management software and data analysis to track performance metrics, generate insights, and create actionable improvement plans.
  • Supervised and trained a team of property managers, leasing agents, and maintenance staff, fostering a productive, high-
  • Collaborated with legal counsel on lease agreements, evictions, and other matters as needed, minimizing risk exposure for the organization.
  • Conducted regular site visits to assess property conditions and address potential issues proactively.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Evaluated market trends to adjust rental pricing strategies, maximizing revenue generation opportunities.

Property Manager

Standard on Main
01.2023 - 01.2024
  • Management of apartment building of over 200 residential and commercial spaces
  • Participated in annual compliance training to ensure proper education on all initiatives established by the Federal Department of Fair Housing.
  • Facilitate strategic planning initiatives and business process improvements to ensure operational efficiency.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.

Neighborhood Manager

Redwood Living Inc.
01.2013 - 01.2022
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.

Education

Bachelor of Science - Human Resources

Indiana Tech University
Fort Wayne, IN
06.2025

Associates of Arts - Human Resources

Stark State College
North Canton, OH
01.2021

Associate of Arts - Business Management

Stark State College
North Canton, OH
01.2021

Skills

  • Experienced with Yardi Voyager, Yardi CRM, and Entrata
  • Engaging dialogue with current and prospective residents
  • Lease management
  • Vendor and contractor management
  • Operational management
  • Team collaboration enhancement
  • Collaborative strategic planning
  • Team leadership
  • Effective communication in diverse settings
  • Operational management
  • Knowledge of federal regulations
  • Experience with fair housing compliance

Accomplishments

  • Successfully completed full lease-up of multiple new communities ahead of projected timelines
  • Directed operations for a diverse property portfolio, ensuring consistent performance and resident satisfaction
  • Built and led high-performing teams through coaching, training, and mentorship
  • Increased resident retention through proactive engagement and community-building initiatives
  • Streamlined maintenance and operational processes to improve service quality and efficiency
  • Oversaw capital improvements and renovation projects from planning to completion
  • Maintained full compliance with all housing regulations, including Fair Housing and safety standards
  • Partnered with ownership and investors to implement strategies that enhanced property value and market appeal

Timeline

Regional Manager

The Village at Hinckley Oaks
01.2024 - Current

Property Manager

Standard on Main
01.2023 - 01.2024

Neighborhood Manager

Redwood Living Inc.
01.2013 - 01.2022

Bachelor of Science - Human Resources

Indiana Tech University

Associates of Arts - Human Resources

Stark State College

Associate of Arts - Business Management

Stark State College