Maria Braghelli

I was unemployed during this time because I prioritized giving birth to and caring for my newborn son. The process of pregnancy, childbirth, and the early months of motherhood required my full attention and energy to ensure a healthy and safe start for both of us. This period allowed me to focus on building a strong foundation for my family before returning to the workforce.

• Checked patients in and out for appointments and collected co-payments.
• Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
• Entered insurance, demographics and health history into patient database.
• Assisted patients to a room and took all of their important vitals.

• Transmitted medical records and other correspondence by mail, e-mail, or fax.
• Communicated with patients with compassion while keeping medical information private.
• Scheduled tests, lab work or x-rays for patients based on physician orders.
• Answered phones promptly and directed calls appropriately.
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Reviewed patient records and assigned accurate codes for diagnoses and procedures.

• Delivered high-quality administrative and customer service to sustain patient and work flows.
• Tested patients' visual acuity, depth perception, pressure inside the eye, and color vision.
• All front desk responsibilities, such as answering phone calls, faxing, making appointments, and selling glasses and contact lenses.