Maria Bravo
Newark
Summary
Dynamic sales professional with a proven track record of enhancing client satisfaction and significantly increasing sales revenue, most notably at L Gambert Shirts LLC. Expert in relationship building and strategic planning, adept at leading high-performing teams to exceed sales targets. Skilled in sales presentations and performance management, achieving remarkable client loyalty through exceptional service.
Personable and driven with natural ability to build relationships and motivate teams. Possesses deep understanding of consumer behavior and market trends, complemented by strong skills in negotiation and strategic planning. Committed to driving sales growth and achieving impactful business results.
Developed key skills in fast-paced sales environment, including team leadership, strategic planning, and customer relationship management. Proven ability to drive sales growth and enhance team performance. Looking to transition these skills into new field, contributing to dynamic and results-oriented team.
Overview
18
18
years of professional experience
Work History
Sales Manager
L Gambert Shirts LLC
08.2024 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Coordinator
ALBA Wine and Spirits Warehousing
07.2019 - 05.2024
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Sales Officer
Beth Bath & Beyond
02.2018 - 10.2019
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Sales Agent
Coca Cola
02.2011 - 08.2012
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate
ILE
02.2007 - 08.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Instituto Technologico "DAB"
Loja-Ecuador01-2000
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Sales presentations
- Client relationship management
- Strategic planning
- Sales strategy development
- Positive and upbeat
- Direct sales
- Sales tracking
- Sales operation
- Goal setting
- Account management
- Analytical problem solver
- Performance management
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Sales Manager
L Gambert Shirts LLC
08.2024 - 12.2024
Sales Coordinator
ALBA Wine and Spirits Warehousing
07.2019 - 05.2024
Sales Officer
Beth Bath & Beyond
02.2018 - 10.2019
Sales Agent
Coca Cola
02.2011 - 08.2012
Sales Associate
ILE
02.2007 - 08.2010
High School Diploma -
Instituto Technologico "DAB"
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