Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Maria Bueno

Odessa,TX

Summary

Organized and dedicated Office Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

7
7
years of professional experience

Work History

Office administrative assistant

Pete's Weight Indicator Repair
Odessa, Texas
08.2018 - 10.2022
  • Composed invoices and payment processing operations.
  • Developed and maintained relationships with vendors to get prompt payments.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Monitored outstanding invoices and performed collections duties.
  • Handling confidential customer and employee information.
  • Made checks for vendors
  • Took action on inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and served friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Created and updated records and files to maintain document compliance.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Handled accounts payable and receivable to gain better sense of overall financial stability and liquidity.
  • Answered over 50 customer calls per day, routed calls, and delivered messages to staff.
  • Executed record filing system to improve document organization and management.
  • Managed filing system, entered data and completed other clerical tasks.
  • Governed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Educated customers about billing, payment processing and support policies and procedures.

Sales Associate

Melrose Store
Presidio, TX
06.2016 - 08.2016
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, and customer inquiries.

Sales Associate

Dollar General Store
Presidio, TX
11.2015 - 06.2016
  • Welcomed customers entering store and answered promptly to customer needs.
  • Built relationships with customers resulting in a 10% increased sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Learned duties for various positions and offered backup at key times.
  • Processed refunds and exchanges in accordance with company policy.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Presidio High School
Presidio, TX
01.2016

Skills

  • Technical and Desktop Support
  • AP & AR
  • Customer Service
  • Staff Orientation and Training
  • Billing and Invoicing
  • Manage Correspondence
  • Filing
  • Multi-Line Telephone Systems
  • Microsoft Office

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Office administrative assistant

Pete's Weight Indicator Repair
08.2018 - 10.2022

Sales Associate

Melrose Store
06.2016 - 08.2016

Sales Associate

Dollar General Store
11.2015 - 06.2016

High School Diploma -

Presidio High School

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Maria Bueno