Maria Bustamante
North Las Vegas
Summary
Seasoned Customer Associate with 10 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
13
13
years of professional experience
Work History
Massage Therapist
Self-employeed
06.2020 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Truck Driver
Tri State Logistics
01.2020 - 06.2020
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Realtor
Berkshire Hathaway Home Services Nevada
12.2016 - 10.2018
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Home Care
Advance Personal Care Solutions
06.2012 - 12.2016
- Eased family concerns by offering emotional support and guidance on various aspects of home care management.
- Enhanced patient satisfaction by providing compassionate and personalized home care services.
- Participated in professional development opportunities to stay current on best practices in the field of home care physical therapy.
- Prevented unnecessary emergency room visits by offering appropriate home care advice or directing patients to alternative care settings such as urgent care clinics.
- Educated families on proper home care practices, helping them transition smoothly from hospital to home environments.
- Explained treatment procedures and instructed patients on home care guidelines.
Customer Service Associate
Gold's Gym
09.2011 - 05.2012
Education
No Degree - Personal Growth
Emotional Intelligence Course
Las Vegas, NV11.2021
No Degree - Truck Driver
Road Master Tracking School
North Las Vegas, NV03.2018
No Degree -
Key Realty
Las Vegas, NV07.2016
Certification - Massage Therapy
Nevada School Of Massage Therapy
Las Vegas, NV10.2012
No Degree - General /Real Estate
Cerritos College
Cerritos, CA10.2006
Skills
- Bilingual English/Spanish
- MS Office proficient
- Customer Service
- Team Player and work independently
- Time management
- Problem Resolution
- Cash handler
- Guest check in
- Answer phone calls and make follow up calls
- Telemarketing and door knocking for new leads
- Support patients by providing housekeeping and laundry services, shopping, preparing and serving meals, bathing, dressing, and grooming
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Massage Therapist
Self-employeed
06.2020 - Current
Truck Driver
Tri State Logistics
01.2020 - 06.2020
Realtor
Berkshire Hathaway Home Services Nevada
12.2016 - 10.2018
Home Care
Advance Personal Care Solutions
06.2012 - 12.2016
Customer Service Associate
Gold's Gym
09.2011 - 05.2012
No Degree - Personal Growth
Emotional Intelligence Course
No Degree - Truck Driver
Road Master Tracking School
No Degree -
Key Realty
Certification - Massage Therapy
Nevada School Of Massage Therapy
No Degree - General /Real Estate
Cerritos College
Love to help feed the homeless and be of service.
I go to to the shelters and donate clothe, food or my time. For example on Thanks Giving I go and help set up and then assist giving the food and after help clean up.
I Love to assist people where ever I go, such as opening the door, translating when needed, and picking up trash on the streets.
Love to help feed the homeless and be of service.
I go to to the shelters and donate clothe, food or my time. For example on Thanks Giving I go and help set up and then assist giving the food and after help clean up.
I Love to assist people where ever I go like opening the door, translating when needed and picking up trash on the streets.