Maria Cabistan
Elizabeth,NJ
Summary
Authorized to work in the US for any employer Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Nj spine and Rehabilitation Center
11.2021 - 08.2022
- Keep front desk clean, tidy and supplied with all the necessary supplies
- Greet, communicate with and welcome guests
- Answer all the customers' questions and address their complaints
- Answer all incoming calls, redirect them when needed
- Receive letters, packages and send them to appropriate destination
- Prepare and manage outgoing mail
- Check, sort and forward emails
- Monitor office supplies
- Make supply orders when needed
- Monitor and update records and files
Assistant Manager
Rayden Trucking Company
06.2020 - 08.2022
- Communicate with Customers
- Prepare, update, and dispense the daily route schedule
- Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations
- Ensure route completion via the driver check-in process
Customer Service Associate
Holister Co
10.2018 - 03.2020
- Provide excellent customer service
- Effectively communicate with customers, peers and management
- Promptly resolve customer complaints and ensure maximum client satisfaction
- Recommend related products to increase customer’s option and enrich their shopping experience
- Promote special sales and offers
- Maintain a clean and safe environment
Retail Sales Associate/Customer Service
Surprise
06.2016 - 10.2018
- Greeted customers on arrival
- Assisted the customer with any questions they had about the purchase they wanted to make
- Helped customers with returns, refunds, and resolve common complaints
- Maintained a safe and clean environment
Uber Driver
Uber
08.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned vehicle regularly to maintain professional appearance.
Education
College - Psychology
Union County College
05.2024
Skills
- Complex Problem-Solving
- Staff Management
- Call Answering and Routing
- Office Supply Ordering
- Patient Records Gathering
- Telephone Reservations
- Front Desk Operations
- Scheduling
- Visitor and Customer Relations
- Meeting Scheduling
- Manage Files
- Safe Work Practices
Languages
Spanish
Native or Bilingual
Timeline
Uber Driver
Uber
08.2022 - Current
Front Desk Receptionist
Nj spine and Rehabilitation Center
11.2021 - 08.2022
Assistant Manager
Rayden Trucking Company
06.2020 - 08.2022
Customer Service Associate
Holister Co
10.2018 - 03.2020
Retail Sales Associate/Customer Service
Surprise
06.2016 - 10.2018
College - Psychology
Union County College
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