Summary
Overview
Work History
Education
Skills
Timeline
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Maria Caggiano

Montclair,NJ

Summary

Dynamic college student with experience in customer service, event coordination, and guest relations, looking for an internship within the fashion industry for Summer 2026. Strong focus on team collaboration, communication skills, adaptability, and achieving results. Expertise in handling inquiries and ensuring exceptional guest experiences. Known for a reliable and flexible approach in varying environments.

Overview

5
5
years of professional experience

Work History

Hospitality Assistant

Essex Fells Country Club
05.2025 - 08.2025
  • Assisted in maintaining cleanliness and organization of guest areas.
  • Supported front desk operations by greeting guests and managing inquiries.
  • Learned to handle reservations and booking systems effectively.
  • Resolved guest complaints with professionalism and efficiency.

Food and Beverage Server

Shakeman Ice Cream Shop
06.2023 - 08.2024
  • Provided excellent customer service by promptly taking orders and addressing guest inquiries.
  • Maintained cleanliness and organization of outdoor area.
  • Processed transactions efficiently using point-of-sale system, ensuring accurate billing.

Assistant

Caggiano Memorial Home for Funerals
03.2020 - 09.2021
  • Greeted and supported families during the services
  • Maintained cleanliness of facility before, during and after services
  • Responded promptly to inquiries, providing information and support to enhance client satisfaction.

Education

Bachelor of Science - Public Relations, Minor in Marketing

University of Miami
Miami, FL
05-2028

Skills

  • Excellent communication skills within all levels of industry
  • Diligence and reliability
  • Positivity and eagerness to learn

Timeline

Hospitality Assistant

Essex Fells Country Club
05.2025 - 08.2025

Food and Beverage Server

Shakeman Ice Cream Shop
06.2023 - 08.2024

Assistant

Caggiano Memorial Home for Funerals
03.2020 - 09.2021

Bachelor of Science - Public Relations, Minor in Marketing

University of Miami

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