Determined, analytical, detailed and customer service-oriented professional who can clearly and effectively communicate ideas and can utilize her skillset to follow expected procedures while working independently or as part of a team.
Overview
15
15
years of professional experience
Work History
AP Project Closeout Coordinator II
Kiewit Corporation
10.2022 - 08.2025
Supported the Kiewit Field personnel and office personnel through Service Now tickets.
Supported the team by answering questions, concerns, and providing feedback when needed.
Assisted districts with running reports for vendor reconciliations and generated closeout documents.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Assisted districts with subcontract closeouts.
Collaborated with internal teams to resolve any issues.
Identified and communicated opportunities for process improvement.
Trained new team members and assisted them with any process issues.
Accounts Payable Processing Specialist II
Kiewit Corporation
01.2021 - 10.2022
Reviewed all invoices for accuracy, correct approval levels and accrual of appropriate sales and use taxes for payment.
Supported the Kiewit Field personnel and office personnel through Service Now tickets.
Uploaded invoices in GEP and worked through the rejection queue.
Researched invoices/credit memos for proper coding and payment.
Exhibited strong attention to detail when reviewing documents, consistently catching errors before they reached clients or external partners.
Maintained strict adherence to compliance regulations, ensuring accurate processing of sensitive information.
Assisted in the development of training materials for new hires, facilitating a smooth onboarding experience for incoming team members.
Data Quality Operations Specialist
Kiewit Corporation
04.2019 - 01.2021
Created, maintained, and closed all Customer record types in SAP per several department requests.
Created, maintained, and closed General Ledger Accounts, Material records, Profit Center records and Cost Center records.
Created, maintained, and closed the District and Area information in the Profit Center and Cost Center hierarchies. This information is vital to all Kiewit financial and operational reporting.
Helped create and test the scripts for project closeouts.
Communicated with leadership when control/risk/policy concerns surfaced.
Supported the Kiewit Field personnel to promote quality and accuracy while maintaining all project information.
Trained team members on DQO tasks.
Successfully managed multiple projects simultaneously while adhering to deadlines.
Accounts Payable Processing Specialist II
Kiewit Corporation
10.2014 - 03.2019
Contacted vendors on a frequent basis to ensure the tax rate charged on invoices were correct.
Reviewed all invoices for accuracy, correct approval levels and accrual of appropriate sales taxes for payment.
Supported the Kiewit Field personnel and office personnel to promote quality and accuracy within the accounts payable process.
Uploaded invoices into SAP and highlighted records for coding/approvals.
Maintained high levels of accuracy throughout daily tasks, resulting in a strong track record of minimal errors or rework required.
Served as a mentor to junior team members, providing guidance and support for their professional growth and development.
Provided exceptional customer service by resolving inquiries and addressing concerns promptly and professionally.
Senior Financial Service Specialist
SAC Federal Credit Union
06.2013 - 10.2014
Supervised over the team and answered any questions or issues to make sure that compliance procedures were followed.
Conducted regular training sessions for staff, ensuring consistent delivery of exceptional services to customers.
Identified, researched, and analyzed client inquiries, served as a technical resource to clients and developed financial recommendations.
Met challenging sales and referral goals by proactively uncovering customer financial needs.
Handled escalated customer concerns with professionalism, resulting in improved relationships and repeat business.
Lead Teller
Wells Fargo Bank
03.2010 - 06.2013
Handled compliance of audit operations and regulatory issues.
Assisted in training new tellers to ensure a consistent level of excellent service across the team.
Responded to inquiries/problems and handled complex services/transactions.
Assisted with transaction approval and teller supervision.
Demonstrated ability to achieve individual and team goals while providing excellent customer services.
Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
Prevented losses by identifying suspicious activities and escalating concerns according to bank policies and procedures.