Dependable and bilingual with a strong background in customer service. Known for creating welcoming environments and exceeding client expectations through excellent communication and a friendly attitude.
Overview
4
4
years of professional experience
Work History
Landscape Gardener
Margaret Unruh
Moses Lake, WA
06.2026 - Current
Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
Utilized power tools and landscaping machines to maintain outdoor areas.
Removed tree stumps, roots and debris for cohesive landscape appearance.
Cafe Manager
Scale House Cafe
George, WA
08.2023 - 03.2026
Trained café employees to consistently exceed customers' expectations and provide superior service.
Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Managed staff schedules and maintained adequate coverage for all shifts.
Prepared and cooked a variety of menu items according to established recipes and presentation standards.
Delivered excellent customer service experiences by addressing concerns promptly and professionally.
Waitress
El Agave Athentic Mexican Resturant.
Wenatchee, WA
04.2022 - 05.2026
Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Answered customers' questions, recommended items, and recorded order information.
Checked guests' identification before serving alcoholic beverages.