Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Camargo

Reno,NV

Summary

Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. Proficient professional trained in hotel operations, cleaning procedures, and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Cleaning Supervisor

Victory Cleaners
Reno, NV
11.2022 - Current
  • Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
  • Collaborated with management teams on various projects relating to facilities upkeep and hygiene.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.
  • Performed basic repairs such as replacing light bulbs or minor plumbing issues as needed.
  • Ensured that all required health, safety, sanitation regulations are followed by staff members.
  • Managed daily cleaning operations and staff of up to 10 cleaners.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Resolved customer complaints promptly and efficiently while ensuring a positive experience.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Communicated with maintenance team on damages to repair.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Stocker

Trader Joe's
Fontana, CA
01.2022 - 04.2023
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

GED -

Redlands Senior High School
Redlands, CA
03-1999

Skills

  • Task Delegation
  • Invoicing
  • Client Relations
  • Scheduling and Planning
  • Quality Assurance
  • Schedule Management
  • Workload prioritization
  • Job Tracking
  • Cleaning practices
  • Vacuuming and sweeping
  • Quality assurance and control
  • Customer Service
  • Training and mentoring
  • Sanitation Standards
  • Washing windows
  • Cleaning and sanitation
  • Window Cleaning

Timeline

Cleaning Supervisor

Victory Cleaners
11.2022 - Current

Stocker

Trader Joe's
01.2022 - 04.2023

GED -

Redlands Senior High School
Maria Camargo