Maria Campbell
Customer Service
Riverview,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
09.2023 - 04.2024
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Brewed coffee and tea and changed out drink station syrups.
- Backed up servers by setting up trays and completing some food deliveries.
- Became familiar with products to answer questions and make suggestions.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Collaborated with team members to complete orders.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked front counter, drive-thru and other areas.
- Completed milkshakes and ice cream desserts for customers.
- Assisted other team members to achieve goals.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
House and Pet Sitter
Private Residence
07.2023 - 08.2023
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
- Communicated with homeowner via phone or text.
- Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Provided regular exercise routines for pets, promoting physical fitness and mental stimulation through walks, playtime, and interactive games.
- Set security system using passcode and kept appropriately armed while at property and away.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Cashier
Family Dollar
01.2023 - 05.2023
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated cash register to record transactions accurately and efficiently.
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Dubuque Online High School
Dubuque, IA 05.2001 -
Skills
Payment Transactions
Professionalism
Adaptability and Flexibility
Team Collaboration
Customer Engagement
Integrity and Honesty
Multitasking Abilities
Cash Drawer Operations
Timeline
Crew Member
McDonald's
09.2023 - 04.2024
House and Pet Sitter
Private Residence
07.2023 - 08.2023
Cashier
Family Dollar
01.2023 - 05.2023
High School Diploma -
Dubuque Online High School
05.2001 -