MARIA CANO
Orlando,FL
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Analyst, Client Processing
Bank of New York Mellon
01.2022 - Current
- Identified and resolved problems through root cause analysis and research.
- Queried databases for information needed for report processing.
- Investigate and correct errors in client accounts and company records.
- Validated results and performed quality assurance to assess accuracy of data.
- Responsible for reconciliations, including reconciling cash breaks, position differences and gathering data.
- Served as a primary point of contact for clients and execute all correspondent requisites.
- Process account related transactions per scheduled events/client authenticated direction.
- Manage situations which may require adaptation of response or extensive research.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
Enrollment Coordinator
Fast Forward Academy
06.2015 - 01.2022
- Made over 20 calls a day to prospective clients adding over 100 new sales leads
- Trained new employees while providing them with important information and resources as part of training procedures
- Led efforts to coach clients for companies focused on tax certification and professional services with counseling
- Business development, raising brand awareness, customer engagement and service, relationship building and CRM
- Closed an average of 7 customer support tickets per day and received positive feedback
- Reached more than 30K in sales for three consecutive months
- Where regular monthly associate sales were 10-15K.
- Met or exceeded enrollment and retention goals consistently.
Assistant Bookkeeper
Kaba Consulting Inc.
01.2014 - 05.2015
- Completed variety of bookkeeping functions and accounting projects such as, payroll tax returns, payroll processing, accounts payable and receivable, financial ledger, profit and loss and annual statements
- In charge of bank account management including Balance Sheet Reconciliations
- Prepared financial reports by collecting, analyzing, and summarizing account information and trends.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Assisted bookkeepers in providing support documentation required for audits.
Administrative Assistant
Kaba Consulting Inc.
01.2013 - 05.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
Front Desk Receptionist
Kaba Consulting Inc.
01.2012 - 01.2013
Education
Bachelor of Science in Business Administration - Business Management
University of Central Florida
Orlando, FL05.2021
Skills
- Fluent in English and Spanish
- Microsoft Office (Excel, Word, Power Point), WordPress, QuickBooks, Google Drive (Docs, Sheets, Slides, Forms)
- Root Cause Analysis
- Report Preparation
- Workflow Analysis
- Audit Support
Certification
One Blue Real Estate School – 63-HOUR SALES PRE-LICENSE Course completion
Languages
Fluent in English and Spanish.
Leadership Experience
Casa de Dios Florida, Leadership Academy: Team Development and Empowerment., Understanding Your Leadership Style Using DiSC, Developed Congregational Budgeting and Bookkeeping skills. Led in a volunteered outreach program. Helped the most needed local communities through food, clothes, and transportation.
Timeline
Analyst, Client Processing
Bank of New York Mellon
01.2022 - Current
Enrollment Coordinator
Fast Forward Academy
06.2015 - 01.2022
Assistant Bookkeeper
Kaba Consulting Inc.
01.2014 - 05.2015
Administrative Assistant
Kaba Consulting Inc.
01.2013 - 05.2014
Front Desk Receptionist
Kaba Consulting Inc.
01.2012 - 01.2013
Bachelor of Science in Business Administration - Business Management
University of Central Florida
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