Professional with background in research and analysis. Skilled in data collection, statistical analysis, and report generation. Strong focus on collaborating with teams to achieve impactful results. Adaptable and reliable in dynamic environments.
Overview
16
16
years of professional experience
Work History
Research Analyst
Conservice
01.2022 - Current
Prepared detailed reports summarizing research findings and recommendations for further action.
Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
Collaborated with cross-functional teams to generate relevant insights from diverse datasets.
Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
Mentored new hires during their onboarding period leading them towards successful integration into the team.
Analyzed large volume of data to identify patterns, trends and correlations.
Supported senior management in making informed decisions by delivering timely and accurate research findings.
Empowered decision-makers by providing them with clear, concise, and timely research findings.
Played key role in strategic planning sessions by delivering actionable insights from data analysis.
OPERATIONS MANAGER
Office Depot
08.2016 - 05.2021
Customer service interaction with external customers and internal personnel
Provided direct, professional and knowledgeable interactions with customers
Oversaw logistics including inventory preparation and execution
Scheduled and managed employee schedule
Opening/Closing store, including all money handling procedures
Interviewing future employees
Maintained appearance of the entire store
Oversaw loss Prevention
Sold technology and services
Marketing/Merchandising
Oversaw copy and print department
SHIFT MANAGER
Jack In The Box
08.2009 - 09.2016
Ordered merchandise as needed to run the restaurant
Created food orders
Created soda orders
Executing the schedule for employees
Interviewing and hiring employees
Maintained Food safety guidelines
Health Inspection
Education
High School Equivalency Diploma - General High School Curriculum
College of the Mainland
Texas City, TX
Skills
Strong analytical skills
Microsoft Excel
Data analytics
Qualitative research
Quantitative research
High attention to detail
Analytical mindset
Data collection and analysis
Strength in research
Microsoft office
Team leadership
Team collaboration
Decision-making
Computer proficiency
Ability Summary
10, 11, 3
Timeline
Research Analyst
Conservice
01.2022 - Current
OPERATIONS MANAGER
Office Depot
08.2016 - 05.2021
SHIFT MANAGER
Jack In The Box
08.2009 - 09.2016
High School Equivalency Diploma - General High School Curriculum
Activation Client Specialist / Customer Service Representative at ConserviceActivation Client Specialist / Customer Service Representative at Conservice