Maria Carr
Rensselaer,NY
Summary
Meticulous Janitorial Supervisor oversees janitorial operations promoting safe environment and quality service to achieve maximum customer satisfaction, protection of assets and minimal expenses. Coordinates scheduling and supervises activities of janitorial staff to promote clean and orderly building, ground and premises by performing basic cleaning and maintenance tasks. Strong knowledge of chemicals and proper use of PPE to promote stringent adherence to OSHA and safety guidelines.
Overview
23
23
years of professional experience
Work History
Janitorial Associate Manager
Janitronics
Albany, NY
06.2016 - Current
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Conducted screening and hiring of job applicants, training employees and administering performance reviews to maintain adequate and qualified workforce.
- Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
- Communicated repair needs to maintenance staff.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Team Lead
Stewart's Shops
Amsterdam, NY
03.2010 - 07.2018
- Tracked receipts, employee hours and inventory movements.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Assisted customers by answering questions and fulfilling requests.
- Displayed new stock and rotated existing products.
Receptionist
Keller Williams
Northfield, NJ
04.2009 - 02.2010
- Scheduled office meetings and client appointments for staff teams.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Manager
Off Track Betting
Amsterdam , NY
12.1999 - 01.2008
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Reconciled branch reports and general ledger accounts to identify unusual transactions, fraud and accounting errors.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
Education
High School Diploma -
Amsterdam High School
Amsterdam, NY06.1994
Skills
- Sanitation
- Flexible & Adaptable
- Customer service
- Multitasking abilities
- Supervision
- Self-motivated professional
Timeline
Janitorial Associate Manager
Janitronics
06.2016 - Current
Team Lead
Stewart's Shops
03.2010 - 07.2018
Receptionist
Keller Williams
04.2009 - 02.2010
Manager
Off Track Betting
12.1999 - 01.2008
High School Diploma -
Amsterdam High School
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