Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Carrero

Orem,UT

Summary

Proven track record in enhancing customer satisfaction and efficiency as a Package Delivery Driver for Amazon Flex, leveraging expertise in GPS navigation and exceptional interpersonal skills. Achieved significant improvements in delivery times and safety, demonstrating dependability and a strong understanding of local routes. Hard-working Job Title with Number years of experience delivering packages. Transports parcels to destinations and takes measures to ensure safety of personal property up to actual customer receipt. Tireless driver completing quick routes and delivering quality service. Hardworking Package Delivery Driver possessing meticulous driving record and in-depth knowledge of road and driving rules. Friendly individual adapts to driving conditions to drive company vehicle and deliver packages and parcels to assigned customers. Extensive experience handling all aspects of cargo and package sorting and handling and delivery. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

4
4
years of professional experience

Work History

Package Delivery Driver

Amazon Flex
01.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Lifted, lowered, and carried packages typically weighing Number pounds throughout regular course of delivery.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Reduced delivery time by planning optimal routes using GPS technology and local knowledge.

Food Delivery Driver

Spark Driver
01.2022 - Current
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.

Crew Member

McDonald's
08.2022 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.

Crew Member

Chick-fil-A
01.2021 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Education

Colegio Don Bosco
Venezuela

Skills

  • Customer Service
  • GPS Navigation
  • Safe Driving
  • Package handling
  • Loading and unloading
  • Local routes understanding
  • Lifting Techniques
  • Punctuality
  • Delivery Scheduling
  • Weather Adaptation
  • Fuel Efficiency
  • Valid Driver's License
  • Ability to Lift 50 Pounds
  • Dependability and Honesty
  • Communication and Interpersonal Skills
  • State Driver's License
  • Delivery and Shipment Records

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Package Delivery Driver

Amazon Flex
01.2023 - Current

Crew Member

McDonald's
08.2022 - 01.2023

Food Delivery Driver

Spark Driver
01.2022 - Current

Crew Member

Chick-fil-A
01.2021 - 12.2022

Colegio Don Bosco

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Maria Carrero