Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Casanova

Humble,TX

Summary

Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times.

Resourceful professional in manufacturing supervision with a knack for driving productivity and completing tasks efficiently. Skilled in workflow optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and workforce management.

Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

3
3
years of professional experience

Work History

Caregiver

HHAeXchange
Humble, Texas
06.2023 - Current
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Provided emotional support to clients during difficult times.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Built strong and trusting rapport with clients and loved ones.
  • Organized oral medications for clients following dosage and schedule requirements.

Shift Leader Manager

Pizza Hut
Humble, Texas
08.2023 - 04.2024
  • Assisted customers with inquiries, complaints, and concerns in a timely manner.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Resolved customer complaints promptly and professionally.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored inventory levels and ordered supplies as needed.
  • Assisted in training new employees on shift operations.
  • Adhered to all health code regulations while preparing food items for customers.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Checked orders for quality and completeness.
  • Maintained cleanliness and organization of the work area to uphold company standards.

Cook

Pizza Hut
Humble, TX
12.2022 - 08.2023
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Managed portion control using correct utensils during preparation and plating.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Set up work stations prior to opening to minimize prep time.

Cashier

Bizarre Bazaar
Humble, TX
08.2021 - 06.2022
  • Followed company security procedures for handling large sums of money.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

High School Diploma -

Sierra Vista Adult School - Central Calif. Women's Facility
Vista, CA
07-2000

Skills

  • Meal Preparation
  • Patient Companionship
  • Compassionate client care
  • Basic Housekeeping
  • Hoyer Lifting Equipment
  • First aid and safety
  • Dependable and Responsible
  • Personal Hygiene Assistance
  • Elderly Care
  • Time Management
  • Employee Training
  • Team Management
  • Inventory Control
  • Safety Compliance
  • Quality Assurance
  • Opening and closing procedures
  • Handling Customer Complaints
  • Cash Handling
  • Payment Processing
  • Energetic and Enthusiastic
  • Training and mentoring
  • Punctual and Reliable
  • Food presentation
  • Food handling
  • Sanitation
  • Supply Restocking
  • Customer Service
  • Frying
  • Order Verification
  • Ingredient inspection
  • Focused and disciplined
  • ServSafe certified
  • Positive and professional
  • Cleaning and organization
  • Customer Assistance
  • POS Systems
  • ID Verification
  • Customer service excellence
  • Loyalty Program Promotion
  • Product Knowledge
  • Merchandise Restocking
  • Cleaning and sanitizing

Timeline

Shift Leader Manager

Pizza Hut
08.2023 - 04.2024

Caregiver

HHAeXchange
06.2023 - Current

Cook

Pizza Hut
12.2022 - 08.2023

Cashier

Bizarre Bazaar
08.2021 - 06.2022

High School Diploma -

Sierra Vista Adult School - Central Calif. Women's Facility

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Maria Casanova