Maria Cash
Nampa,Idaho
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Resourceful and experienced worker offering expertise in customer service, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative Assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Administrative Assistant
Odyssey Landscape & Design
11.2005 - 08.2015
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems. Managed approximately 30 incoming calls, emails and faxes per day from customers.'
- Supported executive staff through scheduling meetings, coordinating , and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Created a spreadsheet and maintained the spreadsheet to track and record customer data.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Fairmont Rehabilitation Hopisital
- Kept accurate records of the new patients and followed up with any changes with their insurance.
- Kept new patients information and print reports.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Cosmetologist
Joseph Magnum's Beauty Salon
03.1974 - 06.1976
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
No Degree - Accounting And Business Management
Contra Costa Cumminty College
Concord, CAHigh School Diploma -
Mt Diablo High School
Concord, CA06.1976
License of Cosmetology - Cosmetology
Paris Beauty College
Concord, CA06.1976
Skills
- Meeting Planning
- Letter Preparation with Microsoft Word
- Mail Handling
- Document Control
- Reception Oversight
- Excel Spreadsheet Management
- Quality Assurance
- Micro Soft Photoshop
Timeline
Administrative Assistant
Odyssey Landscape & Design
11.2005 - 08.2015
Cosmetologist
Joseph Magnum's Beauty Salon
03.1974 - 06.1976
Administrative Assistant
Fairmont Rehabilitation Hopisital
No Degree - Accounting And Business Management
Contra Costa Cumminty College
High School Diploma -
Mt Diablo High School
License of Cosmetology - Cosmetology
Paris Beauty College
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