Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Maria Cassarly

Altoona,Pa

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience

Work History

Human Resource Generalist/PeopleOps Consultant

Full Stack Finance, Inc.
08.2021 - Current


  • Assists companies with all its HR needs while they focus on growing their business
  • Completes full-cycle HR to project based HR
  • Ensures clients have a strong HR infrastructure and ensure compliance
  • Attends webinars regarding new labor/compliance laws
  • Provides recommendations and assists in creation of company policies to ensure consistency, compliance, and efficiency
  • Creates and writes employee handbooks, travel & entertainment policies…etc.
  • Completes FSLA classifications and audits
  • Implements and administers all major HR related software systems including but not limited to HRIS, payroll, 401k, benefits administration, and performance evaluation
  • Implements and/or processes payroll processing for multiple clients in a timely manner and assists employees with questions
  • Builds, recommends, and conducts new hire orientation and termination processes
  • Partners with an HR Manager to design, customize, and implement performance management processes to ensure all employees receive timely and actionable feedback for applicable clients
  • Assesses, recommends, and develops programs designed to enhance employee morale and productivity, and recognize employees for their contributions to the company’s success
  • Assists with preventing and resolving concerns
  • Collaborate with managers to resolve issues and assist to prepare corrective action.

Medical Malpractice Claims Technician

CCMSI
03.2021 - 08.2021
  • Handles aspects of policy, procedure, and data application regarding medical malpractice claims
  • Followed up with customers on unresolved issues.
  • Reviewed new files to determine current status of injury claim and to develop plan of action.
  • Develops knowledge and skill in the concepts of professional liability and client relations while working in close contact with all members of the claims team, while being responsive to internal/external client needs and demonstrate the ability to clearly communicate
  • Pulls and prepares reports for client programs assigned
  • Sets up claim files from Notice of Claim utilizing VCM’s claims system, Trideo
  • Works with other documents such as loss runs, to reconcile claims system
  • Reviews/approves attorney billing invoices within the ResolveStar system
  • Assist Compliance with reporting documentation to other carriers, including Excess, Reinsurance, and other State and Federal agencies as instructed by Supervisor or Compliance
  • Litigation management and data entry projects as needed
  • Monitors specific email inboxes to prioritize exposure cases and works with team to determine possible claims, trouble areas, and escalation chart

Veteran's Health Infomation Exchange Coordinator

Ellumen, Inc.
07.2020 - 03.2021


  • Developed and maintained strong comprehension of the technologies used by the Department of Veterans Affairs (VA) for sharing patient health information at the VA Medical Center(s), to include VA's Exchange (Veteran Lifetime Electronic Health Record), Direct Messaging, and VA's Blue Button Download
  • Served as the main point of contact (POC) when interfacing with stakeholders supporting VAMC clinicians and CBOCs interested in implementing Veteran health data exchange in the specified VLER Health Community
  • Participated in an estimated two (2) to five (5) conference call meetings per week with VLER Health, VAMC and provide meeting minutes to the RHCC Lead
  • Provided on-site training for Veterans and VAMC clinicians on the benefits of using VHIE Exchange, Direct Secure messaging, and Blue Button Download at VA Medical Center (VAMCs) across the US deemed rural by the Office of Rural Health
  • Provided remote training via telephone, face to face meeting or virtual training, when new VA Medical Center was added to a community
  • Educated Veterans on the benefits of using VHIE Exchange, Direct Secure Messaging, and Blue Button Download at VA Medical Center (VAMCs) across the US deemed rural by the Office of Rural Health
  • Coordinated, influenced, and assisted local teams which support the Veteran Health Data Exchange
  • Provided communications support at each new and existing health data exchange community for VLER Health.

Administrative Assistant to the General Manager

Cummins Sales And Service
10.2017 - 07.2020


  • Served as branch liaison for waste water treatment project and pavement project from beginning to end – provided colleagues with proper updates of project progress
  • Worked independently with Cummins IT Department to complete the migration of old computer files to new hardware, wiped old data from computers, and properly maintained hardware until extraction from branch
  • Maintained personnel files for PENDOT, executed daily reports, answered and transfered telephone calls, reconciled daily finances, file invoices, deposited monetary funds, ordered office supplies, updated employee spreadsheets with new information as needed
  • Entered audits into SafetyNet to ensure safety compliance
  • Coordinated volunteer projects: Bike Builds, Earth Day Garbage Pickup

Care Manager, UPMC Special Needs Plans

Blair Senior Services
03.2017 - 10.2017


  • Maintained caseload of 55-60 clients (increased by 5-10 clients per month referred by UPMC)
  • Introduced program, scheduled, and conducted in-home Health Assessments with 5-10 new clients per month (Client participation is optional)
  • Completed documentation in Health PlaNET internal system according to UPMC D-SNP standards for initial health assessment, in-home visitation, and phone call collaboration
  • Conducted monthly in-home visits or phone calls for monthly maintenance with 30-40 clients
  • Attended monthly phone conference calls with UPMC D-SNP coordinators and other members of AAA agencies involved in UPMC Special Needs Plans
  • Provided support to other Care Managers at Blair Senior Services by conducting Level of Care Assessments in and out of nursing facilities when needed

Human Resource Specialist

United States Army Reserve
11.2011 - 10.2017
  • Maintained accountability of specialized inventory ranging from 250k-400k on a monthly basis
  • Validated between 500-700 soldier personnel files pertaining to Life Insurance, Finances, and Medical Readiness in accordance with the Army Soldier Readiness Program
  • Coordinated ceremonies for awards, decorations, retirements, and promotions for 3 events
  • Representative for Unit for Army Weight Control Program to implement standards, provide guidance, and strategic personalized goal planning (15-30 Soldiers)
  • Analyzed issues and employed improvement processes.
  • Conserved time and improved workflows by handling special projects and emergency solutions.

Intake and Utilization Specialist

Peerstar, LLC
10.2015 - 03.2017
  • Maintained and updated productivity report for working field staff on a monthly basis (40+ field staff, 250-300 clients served)
  • Completed inquiries, releases of information, and diagnostic scripts for new and existing clients (caseload of 250-300 individuals)
  • Provided company billing department with required documentation for authorization upon initiation of service and at the time of required reauthorization
  • Coordinated services between Supervisors, Certified Peer Specialists, and developed, coordinated, and distributed caseloads at monthly orientation (4-5 clients per initial caseload)
  • Obtained authorizations from multiple insurance carriers for various levels of care.
  • Performed prior authorization review of services requiring notification.

Recruiter

Aerotek, Inc
05.2015 - 10.2015
  • Utilized company internal database to identify potential candidates on a daily basis; Posted 10+ opened positions on the internet to increase available candidate pool; developed creative recruiting resources to attract candidates (assisted with job fairs, independently posted signs in a 3-county area, visited surrounding businesses)
  • Determined and understood client’s staffing requirements
  • Screened 100+ candidates to ensure qualifications met positional requirements
  • Conducted 15-20 personal interviews, skills testing, 50+ reference checks, and background investigations
  • Presented job opportunities and negotiated contract terms
  • Completed 50+ new hire paperwork packets and documented new hires in Aerotek personnel management system
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.

Regional Operations Coordinator

StubHub!, EBay, Inc
08.2012 - 05.2014
  • StubHub!
  • Maintained accountability of all inventories for events based in Pittsburgh region; Ranging from $40-$20,000 which included independently tracking, receiving, packaging, and dispersing orders upon execution of event
  • Generated new business and maintained relationships with 8-10 bulk vendors in surrounding area and event locations by meeting, calling, and utilizing marketing tactics – inventory ranged between $1,000 and $5,000 based on event
  • Launched web-based customer service live chat program which entailed daily team collaboration, individualized mentoring sessions, and weekly goal plans (Now known as StubHub! Live Chat)
  • Executed StubHub! Business practices for all remote events by traveling to venues, executing appropriate marketing strategies as set by company, and tracking progress of events through internal systems
  • Independently trained 1 remote employee to assist with Pittsburgh operations
  • Resolved issues through active listening and open-ended questioning, escalating major problems to Supervisor.
  • Achieved specific team objectives and collection activity.

Education

Certification - Nutrition Coaching

National Academy of Sports Medicine
Remote - Arizona
02.2022

Certification - Physical Sciences

National Academy of Sports Medicine
Remote - Arizona
11.2019

No Degree - Large Scale Combat And Multi-Domain Operations.

Non-Commissioned Officer Academy
Fort Dix, New Jersey
08.2018

Bachelor of Science - Applied Human Services (Behavioral Health

Pennsylvania College of Technology
Williamsport, PA
05.2009

Skills

  • Planning and Implementation
  • Interpersonal Communication
  • Supervision and Leadership
  • Professional Development
  • Logical and Methodical
  • Analytical and Critical Thinking
  • Remote Conferencing and Communication
  • Database Maintenance
  • Strategic Development
  • Solution Oriented
  • Analytical Thinking Team Building
  • Accountability Collaboration
  • Health and Wellness Physical Fitness
  • Military Leadership
  • HR Support
  • Procedures Compliance
  • Human Resources Management Systems
  • Client Correspondence
  • Confidential Document Control
  • Clerical Support
  • Time Tracking and Payroll Administration

Additional Information

  • Accomplishments , Recipient of Army Achievement Medal for outstanding leadership Army Certificate of Achievement recipient x3 4

Timeline

Human Resource Generalist/PeopleOps Consultant

Full Stack Finance, Inc.
08.2021 - Current

Medical Malpractice Claims Technician

CCMSI
03.2021 - 08.2021

Veteran's Health Infomation Exchange Coordinator

Ellumen, Inc.
07.2020 - 03.2021

Administrative Assistant to the General Manager

Cummins Sales And Service
10.2017 - 07.2020

Care Manager, UPMC Special Needs Plans

Blair Senior Services
03.2017 - 10.2017

Intake and Utilization Specialist

Peerstar, LLC
10.2015 - 03.2017

Recruiter

Aerotek, Inc
05.2015 - 10.2015

Regional Operations Coordinator

StubHub!, EBay, Inc
08.2012 - 05.2014

Human Resource Specialist

United States Army Reserve
11.2011 - 10.2017

Certification - Nutrition Coaching

National Academy of Sports Medicine

Certification - Physical Sciences

National Academy of Sports Medicine

No Degree - Large Scale Combat And Multi-Domain Operations.

Non-Commissioned Officer Academy

Bachelor of Science - Applied Human Services (Behavioral Health

Pennsylvania College of Technology

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