Maria Castaneda
Lake Worth,FL
Summary
Detailed Customer Service Associate Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Remodeler
Target
Lakeworth, FL
01.2023 - 04.2023
- Maintained a safe work environment by adhering to safety regulations at all times.
- Assembled and installed shelveing according to instructions.
- Prioritized and organized tasks to efficiently accomplish .
- Moved around merchandise to new locations
- Assembled outdoor patio furniture
- worked with team members in groups
- assembled refigerators
- Assembled peg board hooks with metal pricing tags
Overnight Stocker and Receiver
Target
Lakeworth, FL
09.2022 - 01.2023
- Restocked returned goods into designated areas within the store and warehouse as needed.
- Ensured that all products were stored properly in the correct area of the warehouse and labeled correctly.
- Adhered strictly to company policies regarding security of inventory assets.
- Stocked shelves and rotated product according to code dates.
- Complied with safety regulations and maintained cleanliness of work environment at all times.
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Operated forklift or other machinery safely to move large quantities of merchandise as needed.
- Organized deliveries by sorting and stocking receivables
Presser
Town and Country Dry Cleaners
Lakeworth, FL
10.2022 - 10.2022
- Examined garments for stains, tears, or other imperfections prior to pressing.
- Ensured that all clothing items were pressed properly without any damage or distortion in shape or size.
- Performed touch-up work on creases, pleats and seams with hand ironing equipment.
- Cleaned presses after each use by removing lint from rollers using a brush or vacuum cleaner.
- Inspected pressed items for quality assurance purposes before delivery to customers.
- Maintained an inventory of supplies needed for pressing operations such as starch, sizing and hangers.
- Demonstrated ability to work independently with minimal supervision.
- Transferred finished garments from the presser area onto racks for further inspection by supervisors.
- Steam pressed various garments, including bridal gowns, evening dresses and tuxedos, to ready items for special events.
- Pressed Sheets
Hardware Sales Associate
Lowes Home Improvment
West Palm Beach, FL
01.2022 - 07.2022
- Maintained a clean, organized and well-stocked sales floor.
- Assisted customers with product selection, pricing and availability.
- Worked collaboratively with team members to meet company goals.
- Assisted with merchandising tasks such as stocking shelves, setting up displays .
- Resolved customer complaints promptly and professionally while maintaining a positive attitude.
- Replenished stock items as needed throughout the day to ensure adequate inventory levels were maintained.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned shelves, counters and tables to maintain organized store.
- used a zebra phone to assist with stocking merchandising looking up merchandise
Customer Service Representative
Aloha Dry cleaners
Delray Beach, FL
01.2013 - 01.2021
- Maintained a high level of professionalism when dealing with difficult customers.
- Performed minor repairs on clothing such as replacing buttons hook and eyes.
- Folded freshly pressed clothes neatly and packaged them according to customer requests.
- Maintained customer service standards by greeting and assisting customers with their orders.
- Provided customers with information about pricing, payment options and special offers available.
- Kept records of incoming garments, outgoing deliveries, payments received and inventory levels.
- Processed incoming garments, sorted them into categories and marked them for cleaning
- Inspected finished items for stains, tears or other imperfections before packaging them for delivery.
- Organized the work area to ensure a safe and efficient environment was maintained at all times.
- Greeted customers, collected items, and recorded contact information.
- Operated washing machines and dryers to clean clothes using standard methods.
- Ironed and pressed clothing using spray starch for crisp, clean and wrinkle-free items.
- Neatly hung or folded items and bagged for customers.
- Attached tags to identify customer items.
- Printed customer bills and processed payments using cash register.
- Closely inspected clothes, rugs, curtains and other items to find spots or damage before cleaning.
- Handled cash and credit cards
- Pressed sheets
- Pressed blouses,blazers,silks,scarfs,dresses,skirts,pants
- Collected deposits or payments and arranged for billing.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
Education
Santaluces Community High School
Lantana, FL07-2008
Skills
- Positive and professional
- Bi-Lingual
- Organizational
- Adaptive team player
- Customer Relationship Building
Languages
English
Professional
Spanish
Professional
Timeline
Remodeler
Target
01.2023 - 04.2023
Presser
Town and Country Dry Cleaners
10.2022 - 10.2022
Overnight Stocker and Receiver
Target
09.2022 - 01.2023
Hardware Sales Associate
Lowes Home Improvment
01.2022 - 07.2022
Customer Service Representative
Aloha Dry cleaners
01.2013 - 01.2021
Santaluces Community High School