Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MARIA CASTILLEJOS

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Self-employed

Floral shop
02.2022 - Current
  • Managed customer orders, requests, and complaints in a timely manner
  • Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays
  • Ordered flowers from wholesalers to ensure that all necessary items were available for customers
  • Provided excellent customer service by helping customers choose appropriate bouquets for their needs
  • Maintained detailed records of customer orders and invoices
  • Updated the store's website with new products and services offered
  • Checked quality of incoming shipments of flowers to make sure they met standards
  • Developed relationships with vendors to acquire discounts on bulk purchases
  • Repaired broken or wilted flowers before arranging them into bouquets
  • Conducted weekly inspections of flower coolers to maintain proper temperature levels
  • Took photographs of completed floral arrangements for promotional purposes
  • Delivered and set up flower arrangements for banquets, weddings, and funerals

Daycare Teacher/Teaching Assistant

Jc learning center
04.2024 - 02.2025
  • helped prep breakfast, snack, and lunch
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Gathered materials and resources to prepare for lessons and activities.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.

Cashier

Burlington
02.2024 - 12.2024
  • Greeted customers and answered any questions they had about the store's products and services
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit
  • Provided excellent customer service while promoting loyalty programs to increase sales potential
  • Stocked shelves with merchandise when needed
  • Answered customer inquiries regarding store policies and procedures
  • Processed returns and exchanges of merchandise in accordance with store policies
  • Conducted price checks for special orders or discounts as requested by customers
  • Assisted customers over the phone regarding store operations, product information, and order placement

Education

Business Management -

Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ

High School Diploma -

Cesar Chavez High School
Laveen, AZ
05.2023

Skills

  • Working under pressure
  • Adapting to new situations and challenges
  • Teamwork and collaboration
  • Cash handling
  • Problem-solving
  • Friendly, positive attitude
  • Attention to detail
  • Customer service

Certification

  • Notary seal
  • CPR Certification
  • First aide
  • Food handlers
  • Finger print level one clearance card

Languages

English
Spanish
Native or Bilingual

Timeline

Daycare Teacher/Teaching Assistant

Jc learning center
04.2024 - 02.2025

Cashier

Burlington
02.2024 - 12.2024

Self-employed

Floral shop
02.2022 - Current

Business Management -

Maricopa Community Colleges - South Mountain Community College

High School Diploma -

Cesar Chavez High School

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MARIA CASTILLEJOS