Maria C Diaz
Venice,FL
Summary
Accomplished RN Case Manager with a proven track record at Genex Mitchell Group, enhancing nursing care delivery through quality improvement initiatives and cost containment strategies. Skilled in clinical assessment and care coordination, adept at educating patients on community resources. Significantly improved patient satisfaction scores, demonstrating exceptional communication and healthcare regulation knowledge.
Overview
28
28
years of professional experience
Work History
RN Case Manager
Genex Mitchell Group
12.2020 - 05.2024
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Educated patients and families on available community resources, facilitating access to necessary support services.
RN Field Case Manager
CRA Managed Care
02.1996 - 04.2023
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
RN Case Manager
Coventry Health Care
02.1997 - 12.2020
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
RN Case Manager
Concentra Manged Care
04.1997 - 02.2007
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Educated patients and caregivers on healthcare protocols and processes.
Education
Bachelor of Science - BSN
Florida International University
Miami, FL12.1992
Skills
- HIPAA Compliance
- Clinical assessment
- Quality Improvement
- Community Resources
- Discharge Planning
- Care Coordination
- Healthcare regulations
Timeline
RN Case Manager
Genex Mitchell Group
12.2020 - 05.2024
RN Case Manager
Concentra Manged Care
04.1997 - 02.2007
RN Case Manager
Coventry Health Care
02.1997 - 12.2020
RN Field Case Manager
CRA Managed Care
02.1996 - 04.2023
Bachelor of Science - BSN
Florida International University
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