Maria Celeste Briceno
Santa Maria
Summary
Resourceful and experienced worker offering expertise in customer service, date entry, and procurement. Detail-oriented team player with strong organizational skills and entry level bookkeeping skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Bookkeeper
Summit Flooring
Santa Maria, CA
11.2024 - Current
- Matched work orders with job invoices and recorded necessary information.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry
- Maintained and processed invoices, deposits, and money logs.
- Reconciled and corrected issues with financial records.
- Posted receipts and payments
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
Assistant Manager and Key Holder
Fashion Gal
08.2012 - 05.2023
- Assist Managers with assigned tasks every shift.
- Lead the team members to perform required tasks while maintaining a positive and productive environment.
- Schedule breaks for shift members and ensure the team members followed the schedule.
- Merchandising
- Fill in where needed during break times at register, fitting room, and sales floor.
- Provide customer service and adhere to store policies and procedures.
- Close out registers and manage end of day report.
Client Relations Representative and Purchasing Agent
Bendpak Inc
08.2018 - 09.2021
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Maintained documentation for all purchases.
- Improved supplier relationships through regular communication and proactive problem solving.
- Monitored shipment tracking closely, resolving discrepancies swiftly to maintain consistent supply chain operations.
- Verify receipt of items; resolve shipments issues with suppliers.
- Schedule and verify purchase deliveries.
- Oversaw inventory management practices to ensure timely replenishment of supplies, minimizing stock shortages.
- Negotiated favorable pricing and terms with vendors, enhancing profitability and cost-effectiveness for the company.
- Assist supervisor with purchasing planning: provide information by collecting and analyzing data trends.
- Manage relationships with key suppliers to maintain quality of goods, timely delivery, and compliance to terms of contracts.
- Maintain files and records of materials, prices, inventories, and deliveries.
- Regularly update reports of incoming stock for all company departments.
- Answer inbound calls for freight issues, order inquiry, client account information, product information, and problem resolution
- Prepare sales orders by verifying product costs, shipping costs, address validation, and account payment terms.
- Lead the order department to ensure orders are entered and completed in a timely manner.
- Manage outlook emails: distribute incoming purchase orders to all data entry representatives, reply to emails pertaining to the order processing department, freight, and general customer service assistance.
- Train new team members in accordance to company protocols
- Keep information accessible by sorting and filing documents digitally or physically.
Call Center Representative
Jafra Cosmetics
05.2018 - 08.2018
- Assist clients with product information.
- Problem solving for customer complaints and claims.
- Process phone orders and collect payments.
- Make outbound calls to promote company events, products, and other promotions.
Test Center Administrator
Prometric
04.2015 - 08.2017
- Make appointment confirmation calls.
- Check in and check out test takers by following company policy.
- Provide a positive, calm, and clean environment for test takers.
- Security monitoring- proctor exams, camera review, fingerprinting
- Follow and practice company policy for each different exam.
Sales Associate
Kohls Department Stores
01.2014 - 01.2016
- Provide friendly customer service.
- Keep the sales floor and fitting rooms clean.
- Department organizing
- Cashier
- Credit card solicitation.
Education
Associate of Arts - Natural Sciences
Ventura Community College
Ventura, CA05-2018
High School -
Channel Islands High School
06-2014
Skills
- Data analysis
- Proactive and Self-motivated
- Data entry
- Microsoft office
- Bookkeeping support
- Critical thinking
- Inventory management
- Vendor/Client relationship building
- Superior attention to detail
- Spreadsheet tracking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bookkeeper
Summit Flooring
11.2024 - Current
Client Relations Representative and Purchasing Agent
Bendpak Inc
08.2018 - 09.2021
Call Center Representative
Jafra Cosmetics
05.2018 - 08.2018
Test Center Administrator
Prometric
04.2015 - 08.2017
Sales Associate
Kohls Department Stores
01.2014 - 01.2016
Assistant Manager and Key Holder
Fashion Gal
08.2012 - 05.2023
Associate of Arts - Natural Sciences
Ventura Community College
High School -
Channel Islands High School