
Friendly and dedicated server with over 10 years of experience in providing excellent customer service in fast-paced dining environments. Skilled in taking orders, delivering food and beverages, and ensuring guests have a positive dining experience. Known for a calm demeanor, strong communication skills, and the ability to multitask effectively. Passionate about creating memorable experiences for guests, maintaining a clean and organized work environment, and working collaboratively with team members to deliver exceptional service.
My main responsibility is to take food and drinks order from the guests, enter
them into the system, carried out the food to the tables at a very fast pace.
I really enjoy being a server because not only I love serving people but I also like
the challenge of being able to handle at fast pace work environment and be able
to stay calm and enjoy it.
I think that is great, I take pride in providing excellent customer service and
ensuring customers satisfaction.
In my previous role as a Server at The Cheesecake Factory, I was responsible for providing exceptional service to guests by greeting and seating them, taking orders, and delivering food and beverages. I made sure to create a positive dining experience by maintaining a clean, organized dining area and offering menu recommendations based on guest preferences. I also handled guest inquiries and concerns promptly, ensuring they were satisfied throughout their meal. Working in a fast-paced environment, I developed strong communication and multitasking skills while collaborating with the team to provide a seamless dining experience.
I started as a food runner and due to my outstanding performance, I was promoted to the server role.My duties included greeting guests, taking their orders, offering menu recommendations, and ensuring food and drinks were delivered promptly and accurately. I also worked to maintain a clean and organized work area, assisted with refills, and checked in with guests throughout their meal to ensure satisfaction. In this fast-paced environment, I collaborated with my team to handle guest requests, resolve issues, and provide an upbeat and enjoyable experience for everyone.
Greeted employees and visitors warmly, directing them to appropriate companies within building.
Managed phone calls by transferring inquiries for three companies and notifying colleagues of package deliveries.
Fulfilled daily sales orders at distribution center, generating invoices and filing related paperwork.
Assisted Safety Manager by translating safety committee agenda into Spanish for better communication.
Collaborated with Marketing Manager to create engaging weekly content for the company Google Business account.
During my time at Red Robin, I began as a food runner. Due to my hard work and dedication, I was promoted to server in less than six months.
In my role as an administrative receptionist at Performance Pro Supply, I received praise from both my supervisor and the marketing manager for contributing to a sales increase in under a month. I achieved this by assisting the marketing manager with posting weekly content on the company's Google Business account.