Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Chamorro

Miles,TX

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Wind Tech II

Global Wind Services
Dallas, TX
02.2021 - Current
  • Torquing and Tensioning of all wind turbine tower sections and to include 100% and 10% torque value and inspection
  • Mechanical completion of Blades, Nacelle, Hub preparation on multiple WTG platforms
  • Also held QA/QC position assisting skilled workers with construction projects in all phases of client inspection
  • Repower converter clippers in GE
  • Steel Wind New York GE site lead

Wind Tech II

Mortenson
Minneapolis, MN
06.2017 - 04.2018
  • Perform assembly, commissioning, testing, repair and maintenance on wind turbine generators and related equipment.
  • Review and conduct safety analyses of potential electrical and mechanical hazards
  • Complete required and accurate documentation associated with corrective and preventive maintenance of wind turbines and associated equipment
  • Perform preventative maintenance activities in a safe and efficient manner
  • Utilize appropriate safety gear, protective equipment to ensure work is performed in a safe manner
  • Properly maintain tools and equipment used to perform assigned maintenance assignments
  • Maintain required training certification and qualifications as to enable personnel to safely perform work related task in a quality matter
  • Ability to work in both indoor and outdoor environments, and in adverse and extreme weather conditions, and in confined space
  • Experience on Vestas, GE, Siemens, Gamesa, Acciona.

Millwright/Foreman

Res America
Broomfield, CO
09.2014 - 03.2017
  • Torque
  • Mechanical Completion
  • Blade prep
  • Nacelle prep
  • Hub prep
  • Inspection QA/QC
  • Assisted skilled workers with construction projects in all phases

Iron worker

Mortenson
Minneapolis, MN
03.2014 - 08.2014
  • Torque
  • Mechanical Completion
  • Blade prep
  • Nacelle prep
  • Hub prep Inspection QA/QC
  • Assisted skilled workers with construction projects in all phases

Lab Assistant

Shannon Medical Center
San Angelo, TX
01.2009 - 03.2014
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Worked closely with lab staff on special projects.
  • Demonstrated competence in collecting lab samples for testing.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Medical Assistant

La Esperanza
San Angelo, TX
01.2005 - 01.2009
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Taught patients about medications, procedures and care plan instructions.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Obtained pre- and post-treatment vital signs and weight.
  • Tested and recorded blood glucose levels.

Receptionist

Shannon Medical Center
San Angelo, TX
01.2003 - 01.2005
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.

Inbound Customer Service Representative

Sitel
San Angelo, TX
01.1998 - 01.2002
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Resolved complaints to satisfy customers and encourage future transactions.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
  • Educated customers about product terminology, features and benefits to improve sales and customer satisfaction.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Processed customer order, quote and return transactions and offered additional products and services.
  • Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.
  • Furnished accurate product information and shipping instructions and offered alternatives for out-of-stock items to support customer buying decisions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

Wind Tech Mortenson Training Center

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Wall High School

Certified Medical Assistant - Medical Assisting

American Commercial College
San Angelo, TX
12.2005

Skills

  • OSHA 10 CPR/First Aid
  • TSL Rescue Hazard Recognition
  • Rigger & Signaling Forklift & Aerial Lift Safety
  • NFPA 70 Critical Infrastructure Part 1, 2, 3
  • OSHA Confined Space Leadership
  • Exceptional problem solver Excellent driving record
  • Bilingual Detail oriented
  • Friendly and Hardworking Ability to climb vertical ladders and
  • Work at heights
  • Ability to work in both indoor and
  • Outdoor environments and in
  • Adverse and extreme weather
  • Conditions, and in confined spaces
  • Responding to Difficult Customers
  • Building Customer Trust and Loyalty
  • Understanding Customer Needs
  • Courteous with Strong Service Mindset
  • Efficient and Detail-Oriented
  • Data Entry and Maintenance
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure

Languages

Spanish

Timeline

Wind Tech II

Global Wind Services
02.2021 - Current

Wind Tech II

Mortenson
06.2017 - 04.2018

Millwright/Foreman

Res America
09.2014 - 03.2017

Iron worker

Mortenson
03.2014 - 08.2014

Lab Assistant

Shannon Medical Center
01.2009 - 03.2014

Medical Assistant

La Esperanza
01.2005 - 01.2009

Receptionist

Shannon Medical Center
01.2003 - 01.2005

Inbound Customer Service Representative

Sitel
01.1998 - 01.2002

Wind Tech Mortenson Training Center

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Wall High School

Certified Medical Assistant - Medical Assisting

American Commercial College

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Maria Chamorro