Maria Chamorro

• Coordinate the scheduling, dispatching and tracking of shipment to ensure timely delivery.
• Ensure all logistics activities comply with local, national and international regulations.
• Prepare and maintain accurate documentation for all shipments.
• Maintained excellent working relationships with customers by proactively resolving shipping issues, providing timely updates on order status. and responding efficiently to inquiries.
• Created reports to provide insights into logistics operations and performance.

• Prepare and submit required documentation for international shipments, such as commercial invoices, packing list, and certificate of origin, ensuring compliance with regulations of each country.
• Managed high volumes of documents efficiently, prioritizing tasks according to deadlines.
• Prepared digital files, physical documents and work requests in compliance with company guidelines.
• Reduced errors in documentation by conducting thorough quality checks

• Managed multiple high-priority documents simultaneously, ensuring that all deadlines were met without compromising document quality.
• Supported cross-functional teams and regions by providing accurate, timely, and well-organized documents
• Ensured compliance with regulatory requirements by diligently updating documentation according to changing guidelines.

• Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
• Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
• Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
• Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.

• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
• Built and strengthened long-lasting supplier relationships based on fair prices and product quality.
• Delivered exceptional customer service to every customer by describing product, highlights and benefits and creating welcoming, positive experiences that helped engage sales.
• Build up realistic budgets based upon costs and fees for successfully operating business.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.

• Designed catering and events packages to increase sales and customer experience
• Integrated service and team management strategies to boost business profits.
• Secured new clients and accounts by analyzing and hosting events to specific needs.
• Provided exceptional service to guests by immediately addressing needs and requests.
• Worked with chefs to plan menus according to client needs and budgets.
• Delegated tasks to staff members to maximize production under tight deadlines.

• Oversaw timeliness and quality of food delivery at high-volume events.
• Interpreted instructions to schedule and set up events to client specifications.
• Supervised and mentored kitchen and serving staff.

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