Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Maria Charland

Business Administrative Coordinator
North Smithfield,RI

Summary

Highly motivated and skilled data analyst with 15+ years of experience. Impeccable work ethic and passion for solving complex business problems using root cause analysis. Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills.

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Administrative coordinator

Lifespan
Providence, Rhode Island
10.2021 - Current
  • Prepared detailed documents and reports in adherence to administrative processes.
  • Handled Provider scheduling, check-in, check-out, and processing.
  • Transcribed meeting minutes for management's records.
  • Completed bi-weekly payroll for 65 employees.
  • Developed and implemented office management procedures to increase training team productivity and accuracy.
  • Creating, analyzing, and implementing calendars for interns and resident providers within Brown University at The Miriam Hospital
  • Tracking and updating supply orders through People Soft·

District Performance Coordinator

CVS HEALTH CORPORATION
Woonsocket, RI
04.2021 - 10.2021
  • Initiated training and mentoring methods to help department employees better understand improvement procedures.
  • Assessed performance in relation to goals and made recommendations to promote continuous improvements.
  • Developed performance indicators for the effectiveness of improvement activities and techniques.
  • Established cooperative and professional working relationships by being courteous, respectful, and communicative.
  • Optimize and maintain calendars for Staff RPH, RPH managers
  • Communicate schedule changes, ensuring flawless business operations
  • Updating supplies, prioritizing shipments, tracking inventory

Sr. Consultant of Asset Analytics and Insight

CVS HEALTH CORPORATION
Woonsocket, RI
11.2014 - 08.2020
  • Analyzed data, organized, and performed reconciliations with high level of accuracy.
  • Determined areas for improvement and implemented processes to alleviate problems.
  • Submitted findings and full case audits to the DEA and other local BOPs.
  • Developed custom solutions based on clients' strict requirements.
  • Performed prescription pharmaceutical and over-the-counter product inventory audits, including data analysis to support DEA and regulatory responses
  • Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
  • Performed root cause analysis to resolve problems arising from implementing new applications and application upgrades


Merchandising Specialist

CVS HEALTH CORPORATION
Woonsocket, RI
04.2004 - 11.2014
  • Managed and maintained the Direct Store Delivery Pricing tool, which included maintaining accurate item cost/retails by zone, identifying, and solving pricing discrepancies.
  • Provide actionable analysis, with recommendations for next steps, to resolve pricing and zone maintenance issues.
  • Resolved store help desk calls, Field Leadership inquiries, Category Manager requests and supplier inquiries
  • Participated in several data integrations of retail chain acquisitions
  • Established vendor performance metrics to evaluate service.
  • Planned and coordinated product availability for advertising and promotion purposes.

Education

GED -

Woonsocket High School
Woonsocket, RI
01.1996 - 01.1996

No Degree - Business

Sawyer School - Pawtucket
Pawtucket, RI
05.2001 -

Associate of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
01.2021 - Current

Skills

Schedule Management

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Additional Information

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Timeline

Administrative coordinator

Lifespan
10.2021 - Current

District Performance Coordinator

CVS HEALTH CORPORATION
04.2021 - 10.2021

Associate of Science - Business Administration

Southern New Hampshire University
01.2021 - Current

Sr. Consultant of Asset Analytics and Insight

CVS HEALTH CORPORATION
11.2014 - 08.2020

Merchandising Specialist

CVS HEALTH CORPORATION
04.2004 - 11.2014

No Degree - Business

Sawyer School - Pawtucket
05.2001 -

GED -

Woonsocket High School
01.1996 - 01.1996

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Maria CharlandBusiness Administrative Coordinator