Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Maria Chavez

Phoenix,AZ

Summary

Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

38
38
years of professional experience

Work History

Assistant Curator (part-time)

Phoenix Police Museum
02.2022 - Current
  • Assist in supervising museum volunteers with the daily duties of the museum.
  • Prepare reports and forms related to museum operations for quarterly board meetings.
  • Perform bookkeeping functions for museum operations.
  • Maintain positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees and and volunteers.
  • Ensure payroll hours are submitted bi-weekly to accountant.
  • Fulfill online Gift Shop order requests.
  • Track online orders through WooCommerce and internal Excel database.
  • Update and maintain museum website with changes to hours, displays and group visit dates and times,
  • Track and update new City of Phoenix employee memberships in internal database.
  • Continue to maintain a working relationship with the Phoenix Police Department.
  • Assist Museum Curator in maintaining all museum displays.
  • Manage museum Gift Shop inventory and order low inventory as needed.

Administrative Assistant I (retired)

City Of Phoenix Police Department
12.1985 - 10.2021
  • Supported the Phoenix Police Chief and executive staff with daily requests that included scheduling meetings, appointments, coordinating travel arrangements, and preparing important and confidential documents.
  • Calendar management for the Police Chief, executive and command staff by strategically scheduling appointments while considering priorities and minimizing conflicts.
  • Assisted in enhancing office efficiency by streamlining administrative processes and implementing computer organizational systems.
  • While supervising staff, facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assisted in the creation of the Phoenix Police Department's Body Worn Camera Unit (BWCU), job processes and manuals for the unit.
  • Coordinated and maintained training records for sworn and civilian police staff.
  • Completed bi-annual and annual training reports for police staff.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed a record filing system to improve document organization, tracking and management.
  • Created and maintained databases to track monthly and annual reports for body worn camera videos, training records and extradition document tracking.
  • Managed office and personnel filing system, entered data and completed other clerical tasks.
  • Managed email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Maintained city vehicles and office equipment.
  • Monitored office inventory and restocked supplies and placed orders to maintain adequate supplies.
  • Maintained and monitored bureau budgets.
  • Prepared agendas, recorded and transcribed meeting minutes for department meetings
  • Supervised secretarial staff and evaluated their job performance.
  • Conducted training to police personnel in new computer processes and citizens in the prevention of false alarms.
  • Composed, proofread and edited letters, memoranda and confidential correspondence.
  • Assisted Spanish speaking citizens and victims as requested by bureau personnel.
  • Provided case assessment and counseling to crime victims and victim families.
  • Processed and maintained weekly and annual timesheets for personnel.
  • Worked with highly sensitive and confidential records, police investigations and police reports.

Education

No Degree - Business Administration

Maricopa Community Colleges - Phoenix College
Phoenix, AZ

Skills

  • Office Administration
  • Administrative Support
  • Office Management
  • Scheduling and Calendar Management
  • Database and spreadsheet management
  • Employee Timesheet Processing
  • Data Entry and Record Keeping
  • Computer Proficiency
  • Website Maintenance
  • Budget management, invoice processing
  • Spanish Fluency
  • Travel Coordination

Additional Information

Professional Development:

  • EEO Training
  • Civil Treatment for Managers
  • Police Supervisory Training
  • Grammar and Proofreading Workshop
  • Business Writing Workshop

Computer knowledge/Certifications:

  • Microsoft Word, Excel, PowerPoint and Access
  • SharePoint
  • Square
  • WooCommerce
  • Arizona DPS, ACJIS TOC Level B certification

Languages

Spanish

Timeline

Assistant Curator (part-time)

Phoenix Police Museum
02.2022 - Current

Administrative Assistant I (retired)

City Of Phoenix Police Department
12.1985 - 10.2021

No Degree - Business Administration

Maricopa Community Colleges - Phoenix College
Maria Chavez