MARIA CHAVEZ

All stated below in previous position including the following:

• Manage doctor schedules (personal, productive, planning, and training)
• Manage Hiring
• Lead training of new staff and continuing education amount current staff
• Tracking daily/monthly revenue and new patients
• Maintain and manage account receivables
  

• Greet and check in/check out all patients
• Manage incoming calls to include scheduling, confirming, and greeting new patients
• Manage patient paperwork and input to computer (dental) software
• Present patient treatment plans
• Collections
• Insurance verification and predeterminations
  

• Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
• Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
• Collaborated with HR team to evaluate and select competitive health, dental, and vision insurance plans for employees.
• Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.