MARIA CHAVEZ
Opa-locka,FL
Summary
Industrial engineer experienced in human resources management, process optimization, and implementation of quality management systems. Skilled in payroll management and control of key performance indicators (KPIs). Proven track record of optimizing operations through strategic solutions and interdisciplinary collaboration. Adaptable to dynamic environments, results-oriented, and committed to sustainable business growth.
Overview
5
5
years of professional experience
Work History
Process Management Consultant
DL Innova
Santiago, Chile
08.2023 - Current
- Kept Quality Management System aligned with NCh2728:2015 regulations
- Tracked essential performance metrics
- Monitored project progress against timelines, budgets, and objectives.
Process Management Consultant
Digital Learning
Santiago, Chile
04.2021 - 08.2023
- Delivered process optimization consulting services.
- Developed financial models to assess the cost-benefit of proposed strategies.
- Assisted in the development of performance metrics that measure progress against goals.
Communications and Marketing Manager
MoviTel
Havana, Cuba
04.2022 - 09.2022
- Managed social media accounts and analyzed performance metrics.
- Developed digital marketing strategies aligned with company objectives.
- Utilized content creation tools to enhance brand communication.
Human Resources Specialist
MoviTel
Havana, Cuba
09.2019 - 04.2022
- Payroll processing for salary disbursements, tax compliance, and necessary deductions.
- Managed Human Resources Management System and processes
- Developed compensation plans including salary surveys, job evaluations, bonus plans.
Education
Master of Science - Human Resources Management
Technological University of Habana José Antonio E.
Cuba07-2023
Bachelor of Science - Industrial Engineering
Technological University of Habana José Antonio E.
Cuba12-2014
Skills
- Operations Management
- Business Analysis
- Adaptability in Dynamic Environments
- Interdisciplinary Cooperation
- Payroll Management Expertise
- Advanced Microsoft Office 365 Proficiency
- BPMN Modeling Proficiency
Timeline
Process Management Consultant
DL Innova
08.2023 - Current
Communications and Marketing Manager
MoviTel
04.2022 - 09.2022
Process Management Consultant
Digital Learning
04.2021 - 08.2023
Human Resources Specialist
MoviTel
09.2019 - 04.2022
Master of Science - Human Resources Management
Technological University of Habana José Antonio E.
Bachelor of Science - Industrial Engineering
Technological University of Habana José Antonio E.
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