MARIA CHAVEZ
Bakersfield,CA
Summary
Detail-oriented data management professional with extensive experience in data validation, reporting, and quality control. Skilled in coordinating complex data processes, ensuring accuracy, and supporting decision-making with clear, compelling insights. Proven track record in managing stakeholder relationships and optimizing data collection and reporting workflows within academic and corporate environments. Known for a collaborative approach and commitment to high standards in data integrity and project execution.
Overview
18
18
years of professional experience
Work History
Dean's Assistant-Administrative Support Coordinat
California State University, Bakersfield
Bakersfield, USA
07.2022 - Current
- Demonstrated ability in data management and quality assurance, including maintaining consistent and accurate records, auditing data, and preparing budget analyses and forecasts to support data integrity.
- Managed complex administrative functions supporting leadership, including the Dean, Associate Dean, department chairs, and program directors to ensure efficient operations across academic and administrative areas within the college.
- Collaborated with campus and community members to oversee document verification, including generating, reviewing, and validating key documents for hiring and payroll processes, to ensure compliance and accuracy.
- Managed budget preparation and reporting, including analysis of financial data, travel logistics, and general office management.
- Trained and developed administrative support across the college, supporting consistent data handling and reporting.
- Supported data submission processes for payroll and hiring, coordinating multi-stage processes and handling confidential faculty and staff evaluations.
- Organized and managed college-wide events and special projects, including commencement activities, to align with institutional policies and goals.
- Ensured compliance with office, campus, and CSU policies by interpreting procedures and serving as an expert resource for administrative support.
- Delivered comprehensive administrative support to the Dean's Advisory Board and various committees, including Curriculum, Safety, Scholarship, and Honors, facilitating smooth coordination and documentation of meeting outcomes and strategic initiatives.
Administrative Support Assistant II
California State University, Bakersfield
Bakersfield, USA
09.2021 - 07.2022
- Provided administrative support to the dean's office and college, managing logistics and supporting operational efficiency across academic and administrative areas.
- Performed data entry and documentation, including transcribing meeting minutes, processing travel forms, and coordinating office-wide requests, to ensure organized, accessible records.
- Managed confidential files and records for faculty and staff, maintaining data security and adherence to institutional policies.
- Oversaw calendar management for the Dean and Associate Dean, coordinating schedules and ensuring alignment with college priorities and deadlines.
- Organized and facilitated university events and meetings, such as honors ceremonies and commencement, preparing materials, and serving as a representative for the college.
- Supported cross-departmental needs by assisting all academic departments when other personnel were unavailable, ensuring continuity of service and operational support.
- Led special projects and event planning for the college and advising center, coordinating resources, timelines, and stakeholder communication.
- Coordinated and conducted campus tours for high school and community groups, enhancing outreach and engagement efforts.
Senior Program Manager & Executive Assistant to SVP of Innovation & Technology Integration
Flex, LTD
Milpitas, USA
10.2017 - 05.2019
- Independently managed scheduling and logistics for high-level travel and events, including domestic and international coordination to support efficient operations and communication across teams.
- Tracked and processed expense reports to ensure accurate budgeting and alignment with financial objectives.
- Conducted budget management for engineering teams, collaborating with finance controllers to ensure quarterly budgets, actuals, and forecasts were aligned with organizational financial strategies.
- Monitored, measured, and provided program status reports across multiple technology development initiatives, including advanced research, development, and design integration, to support data-driven decision-making and strategic planning.
- Generated financial and operational reports to highlight program efficiency, track cost-effectiveness, and support informed financial planning.
- Supported the finance controller by contributing to revenue and cost forecasting for both short-term and 15-month financial planning, integrating predictive modeling and data insights to anticipate financial needs.
- Maintained and updated a resource management database for a global team of 70+ engineers, managers, and contractors, ensuring accurate and accessible data for team planning and analysis.
Program Manager & Assistant to Chief Technology Officer
Multek, LTD
Milpitas, USA
11.2015 - 10.2017
- Supported program tracking, reporting, and data management for high-visibility research and development projects at the Interconnect Technology Center (ITC), focusing on advanced technology development and integration across a team of 13+ engineers.
- Maintained a centralized database for ITC programs to ensure accurate, up-to-date information for reporting, enhancing data visibility and supporting informed decision-making for leadership.
- Generated financial efficiency reports for ITC programs, tracking operational data and program status to provide insights into resource use and budget adherence.
- Managed detailed resource management and traceability records for programs linked to major manufacturing opportunities, ensuring data accuracy for tracking and reporting purposes.
- Contributed to the development of policies and procedures for Design & Integration Services, particularly for handling confidential data, intellectual property, and purchase order tracking, to maintain data integrity and compliance.
- Oversaw procurement and resource allocation processes, including managing software, materials, and tools for ITC programs, with a focus on timely delivery and budget alignment.
- Coordinated high-level scheduling and travel for the CTO, supporting strategic meetings with customers, suppliers, and internal stakeholders to enhance cross-functional collaboration.
- Acted as a liaison between Multek ITC and Flex Ltd sites globally, facilitating program collaboration and data consistency across international teams.
Administrative Analyst/Manager of Athletic Ticket Operations
California Polytechnic State University
San Luis Obispo, USA
01.2013 - 12.2014
- Managed operations and staff for ticketing across all athletics events, overseeing a team of 8-12 employees, and ensuring consistent data collection and reporting processes.
- Planned, coordinated, and facilitated event setup for over 100 NCAA ticketed events, standardizing procedures and logistics across multiple locations to maintain operational efficiency.
- Led data entry and reporting on ticket sales for home and away games, including processing transactions and reconciling daily sales, ensuring data accuracy and financial accountability.
- Worked closely with Athletics Advancement to analyze membership data, ticket sales trends, and renewals, identifying insights and opportunities to enhance revenue and optimize services.
- Produced and managed annual season ticket renewal data, generating, mailing, and processing correspondence to maintain accurate and updated records.
- Reviewed and assessed sales data and trends, collaborating with advancement on revenue strategies and ensuring consistent, reliable data in all ticketing operations.
- Configured and maintained the AudienceView Ticketing Solution as a system administrator, contributing to data integrity and operational consistency.
- Trained athletics department personnel in the use of AudienceView software, enhancing data proficiency and ensuring uniformity in data handling across departments.
Temporary Consultant/Administrative Support Coordinator/Ticketing Services
California Polytechnic State University
San Luis Obispo, USA
01.2013 - 06.2013
- Maintained and managed the ticketing services database, ensuring accurate data entry, reporting, and consistency for sales and event tracking purposes.
- Programmed and configured ticketed events and performances for Performing Arts Center venues, standardizing data processes to facilitate accurate reporting and streamline operations.
Administrative Support Coordinator/Ticket Office Supervisor
California Polytechnic State University
San Luis Obispo, USA
09.2006 - 01.2013
- Managed ticketing operations for the Arts Ticket Office, overseeing campus, community, and touring group events, ensuring data accuracy and operational efficiency across multiple venues and client groups.
- Held accountability for financial oversight, system setup, and data administration for event programming at three campus venues and 25 off-site locations, maintaining a high standard of data consistency and control.
- Acted as a client services representative for Cal Poly Arts, collaborating with promoters and coordinating booking requirements to meet data and operational needs for large commercial events.
- Analyzed ticket sales trends and data to identify revenue opportunities and uphold the integrity and accuracy of ticketing services.
- Hired, trained, and supervised ticket office personnel, establishing and enforcing standardized policies and procedures to ensure consistency in data entry and operational processes.
- Leveraged technical expertise as a system administrator, managing the configuration, setup, and programming of the ticketing system to support data integrity and streamlined event operations.
- Contributed to the Unified Ticketing Project, consolidating data and merging practices across the Arts and Athletics offices, implementing the AudienceView Ticketing Solution to enhance data integration and reporting capabilities.
- Trained multiple departments in the AudienceView Ticketing Solution, supporting data consistency and operational uniformity across arts-related functions.
Education
Associates of Arts - General Studies/Transfer Studies
Cuesta Community College
CA01.2001
California Polytechnic State University
CASkills
- Data Management and Quality Control: Proficient in maintaining, reconciling, reviewing, and validating complex datasets to ensure accuracy and consistency in reporting
- Budget and Financial Analysis: Experienced in budget preparation, forecasting, and reporting, including alignment with organizational financial requirements and objectives
- Database Administration: Skilled in managing and configuring databases and systems for events, program management, and ticketing, supporting streamlined data access and reporting
- Stakeholder Collaboration and Communication: Demonstrated ability to work with diverse stakeholders, including faculty, campus departments, and external partners, ensuring clear and effective communication
- Policy and Procedure Development: Experienced in developing and implementing policies and procedures to enhance data handling, privacy, and compliance across various projects
- Project Management and Coordination: Skilled in overseeing multi-faceted projects and managing logistics for events, staff coordination, and resource allocation
- Data Reporting and Analysis: Proficient in preparing reports and analyzing financial and operational data to support decision-making and improve service efficiency
- System Configuration and Training: Experienced in configuring systems like AudienceView Ticketing Solution and training team members, ensuring consistency in data processes and reporting standards
Timeline
Dean's Assistant-Administrative Support Coordinat
California State University, Bakersfield
07.2022 - Current
Administrative Support Assistant II
California State University, Bakersfield
09.2021 - 07.2022
Senior Program Manager & Executive Assistant to SVP of Innovation & Technology Integration
Flex, LTD
10.2017 - 05.2019
Program Manager & Assistant to Chief Technology Officer
Multek, LTD
11.2015 - 10.2017
Administrative Analyst/Manager of Athletic Ticket Operations
California Polytechnic State University
01.2013 - 12.2014
Temporary Consultant/Administrative Support Coordinator/Ticketing Services
California Polytechnic State University
01.2013 - 06.2013
Administrative Support Coordinator/Ticket Office Supervisor
California Polytechnic State University
09.2006 - 01.2013
Associates of Arts - General Studies/Transfer Studies
Cuesta Community College
California Polytechnic State University
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