Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Workers Compensation & Benefits Specialist
Amarillo ISD
Amarillo, USA
01.2025 - Current
Processed accident reports and workers’ compensation claims efficiently.
Maintained accurate filing of insurance forms and Texas DWC reports, including wage statements and injury reports.
Established contact with injured employees, offering assistance with claims and healthcare access.
Coordinated with insurance carriers, medical providers, and adjusters to facilitate claim processing.
Collaborated with HR to develop ADA plans as necessary.
Informed supervisors about workplace limitations and modifications for injured employees.
Answered department phone line, assisting employees and managing calls effectively.
Tracked worksite safety training and prepared necessary correspondence and documentation.
Specialized Special Ed Asst
Amarillo ISD
Amarillo, USA
08.2023 - 12.2024
Facilitated vocational training and on-site education support for students.
Maintained accurate attendance records while organizing events.
Collaborated with staff to refine classroom management strategies.
Implemented safety procedures during school activities and events.
Entered data into Onward system and student files with precision.
Managed confidential information with utmost discretion and integrity.
Organized and maintained filing systems for essential documents.
Streamlined waste management by breaking down boxes for recycling.
Administrative Assistant I
Amarillo Police Department
Amarillo, USA
07.2019 - 10.2021
Processed and managed legal documents to ensure confidentiality and compliance.
Executed data entry and scanning of records for efficient archival.
Conducted inquiry checks within system to verify information accuracy.
Provided translation services in-person and via phone, enhancing communication.
Delivered exceptional customer service within Service Division/Records.
Converted microfilm to digital PDF files, streamlining access to information.
Maintained organized filing systems and updated records accurately.
Utilized Microsoft Excel for data entry, record-keeping, and reporting purposes.
Education
Certified Nurse Assistant -
Amarillo College
Amarillo, TX
01.2017
Skills
Operate office equipment
Strong customer service skills
Answer the multi-line phone
Work with legal documents
Data entry
Inquiry checks on systems
Highly organized
Bilingual
Translate in person or via phone
Customer service in person or via phone
Filing
Maintain files
Great personality
Ability to type 45 wpm
Quick problem solver
Calm under duress
Handle stress
Proficient in documentation
Microfilm to digital PDF
Business computer applications
Claims processing
Workers' compensation regulation
Benefits administration
Attention to detail
Team building
Conflict resolution
Documentation and reporting
Verbal and written communication
Multitasking capacity
Problem-solving aptitude
Interpersonal skills
Active listening
Presentation skills
Critical thinking
Personnel records management
Certification
Basic Life Support (BSL)
CNA Certificate
References
Jessica Hathaway, 5122945989, Coordinator Special Education
Mylyssya Sarrels, 8064334677, Office Manager @ Coleman County Appraisal District
Lacy Henninger, 8066835949, Teacher Special Education
Brooke Odegaard, 8063151458, Sped Ed Diagnostician