Maria Cisneros
Visalia
Summary
Professional office management expert prepared to lead and optimize administrative services. Skilled in streamlining operations, enhancing team collaboration, and adapting to changing needs. Strong focus on achieving results with reliable, flexible approach. Proficient in overseeing office functions, managing resources, and delivering exceptional support.
Overview
14
14
years of professional experience
Work History
Office Services Supervisor II
State of California- Department of Corrections
09.2015 - Current
- Assisted in managing daily office operations and support services.
- Coordinated supply inventory, ensuring availability of essential office materials.
- Supported team with scheduling meetings and maintaining organized documentation.
- Learned to operate office equipment, troubleshooting issues as needed.
- Developed basic understanding of office procedures and workflows through hands-on experience.
- Engaged in training sessions to enhance knowledge of administrative tools and software applications.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reduced turnaround times for document processing through regular staff training and performance evaluations.
- Trained new staff members on company policies and procedures, leading to higher productivity rates among employees at all experience levels.
- Conducted regular performance evaluations for direct reports, providing feedback and guidance to encourage professional growth.
Medical Billing Specialist
Millennium Billing
10.2013 - 09.2016
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Communicated effectively and extensively with other departments to resolve claims issues.
- Assisted patients with understanding their medical bills and provided clarification on complex insurance issues, promoting a positive customer experience.
- Track and maintain records sent to lawyers and or other agencies, typing orders, answering phones, filing, and all other
aspects of clerical work.
Administrative Assistant Associate
Visalia Youth Services
10.2011 - 10.2013
- Coordinated scheduling and calendar management for executives, optimizing time efficiency.
- Assisted in document preparation and management, ensuring accuracy and compliance with company standards.
- Developed and maintained filing systems, enhancing retrieval processes for critical documents.
- Facilitated communication between departments, streamlining information flow and collaboration efforts.
Education
High School Diploma -
Mount Whitney High School
Visalia, CASkills
- Organizational leadership
- Relationship building
- Office administration
- Training and coaching
- Workflow planning
- Employee supervision
Languages
Spanish
Professional Working
Timeline
Office Services Supervisor II
State of California- Department of Corrections
09.2015 - Current
Medical Billing Specialist
Millennium Billing
10.2013 - 09.2016
Administrative Assistant Associate
Visalia Youth Services
10.2011 - 10.2013
High School Diploma -
Mount Whitney High School
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