Maria Clocier
Miami,FL
Summary
Adept at fostering client satisfaction through exceptional cleaning and sanitization services, showcasing deep cleaning expertise alongside unparalleled customer service. My fluency in Spanish and dedication to quality assurance have consistently enhanced client trust and retention, achieving a notable increase in repeat business.
Overview
15
15
years of professional experience
Work History
House Cleaner/Live-Out Nanny
Cristiane Buzolin
06.2015 - Current
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
- Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
- Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
- Transported children safely to school events, doctor appointments, extracurricular activities using proper car seat protocols.
- Administered medications when necessary following parents'' instructions and guidelines closely monitoring any adverse reactions.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared meals and snacks for children based on dietary guidelines.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Maintained a safe working environment through proper use of cleaning products and equipment.
House Cleaner/Live-Out Nanny
Rebecca Vinocur, Esq.
01.2010 - Current
- Disinfected and mopped bathrooms to keep house sanitary and clean.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Maintained a high level of cleanliness in clients homes, resulting in increased customer retention and referrals.
- Conducted regular inspections of completed work areas, ensuring adherence to established quality standards before leaving a property.
- Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Vacuumed rugs and carpeted areas in entire house.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Verified cleanliness and organization of storage areas and cabinets.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Performed housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
- Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
- Transported children safely to school events, doctor appointments, extracurricular activities using proper car seat protocols.
- Supervised children on playground to help develop physical and social skills.
Education
High School Diploma -
UE Miguel De Cervantes - Anaco
Venezuela08.1987
Skills
- Cleaning and sanitization
- Customer Service
- Housekeeping
- Childcare (Nanny)
- Bathroom sanitation
- Kitchen Cleaning
- Floor cleaning
- Glass cleaning
- Deep cleaning expertise
- Surface sanitation
- Clothes laundering
- Wall scrubbing
- Floor sweeping
- FLUENT IN SPANISH
- Vacuuming
- Interior and exterior cleaning
- Folding clean laundry
- Laundry Management
- Dusting furniture
- Restroom detailing
- Ordering cleaning supplies
- Dependable and Responsible
- Good Decision Making
- Valid Driver's License
- Quality Assurance
Timeline
House Cleaner/Live-Out Nanny
Cristiane Buzolin
06.2015 - Current
House Cleaner/Live-Out Nanny
Rebecca Vinocur, Esq.
01.2010 - Current
High School Diploma -
UE Miguel De Cervantes - Anaco
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