Ambitious employee with desire to take on new challenges. Strong work ethic, proven ability to thrive in diverse roles and fast-paced environment. Demonstrates excellent interpersonal skills and a commitment to delivering high-quality service to a wide range of clients. Experienced in labor-intensive work, small business ownership, and team management, with a solid background in both independent and collaborative settings. Quick to learn new skills, dependable under pressure, and organized in managing multiple tasks and competing priorities.
Overview
4
4
years of professional experience
Work History
Owner
Araeya
02.2024 - Current
Managed daily operations of a successful epoxy wood art business, ensuring efficient workflows and high-quality customer service.
Built and maintained a loyal customer base by delivering personalized service, resolving concerns promptly, and consistently exceeding client expectations.
Designed a comprehensive business plan outlining brand concept, short- and long-term goals, and strategic growth initiatives.
Curated and executed every stage of the custom epoxy art process—from initial concept and client consultation to final handcrafted product.
Selected, cut, and planed wood to meet both structural integrity and design aesthetics for each piece.
Dried and preserved real flowers for epoxy inlays, contributing to the uniqueness and longevity of each design.
Constructed custom molds and frames tailored to individual projects, preparing for epoxy pours with precision.
Poured, cured, and hand-sanded epoxy resin to create smooth, professional-grade finishes on all products.
Sourced high-quality materials, including specialty epoxy and wood, and managed vendor relationships to ensure cost-effective procurement.
Actively networked with artisans and suppliers to discover new materials and reduce production costs.
Designed and managed business social media accounts to showcase products, engage followers, and drive new customer leads.
Created and distributed promotional materials such as business cards, flyers, and branded content to build awareness and generate interest.
Organized and participated in local market shows to promote the brand and generate a steady stream of new clients.
Delivered one-of-a-kind, statement pieces that reflected both artistic craftsmanship and each customer’s unique vision.
Restaurant Supervisor
Mt. McKinley Princess Wilderness Lodge
04.2023 - 08.2023
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Monitored & trained staff on policies, procedures, productivity and provided constructive feedback and coaching.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Coached team members on food safety, sanitation processes, customer service performance, menu education and upselling techniques to drive revenue.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Explained goals and expectations required of trainees.
Oversaw food preparation, production and presentation according to quality standards.
Counseled and disciplined staff to address issues promptly and provide constructive feedback.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Maintained positive working relationship with fellow staff and management.
Server Shift Leader
McGrady's Pub
08.2022 - 03.2023
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Managed opening and closing duties to facilitate restaurant operations.
Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons to increase restaurant sales.
Created positive guests experiences by listening to their needs and recommending options to meet requests.
Provided exceptional service to high volume of daily customers.
Operated POS terminals to input orders, split bills and calculated totals.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Interacted and engaged with patrons to promote friendly environment.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
Repair Manager/Electrician
Jurassic Quest
08.2021 - 03.2022
Analyzed and identified equipment failure root causes and initiated corrective actions.
Monitored inventory and ordered needed supplies to meet demand for repairs.
Responsible for setting and delegating the work to a team of 5-8 people to set the entire convention center for all displays, retail stores, bounce houses, stationary rides and dinosaur exhibits.
Provided leadership, insight and mentoring to newly hired employees and supplied knowledge of various procedures and set ups that changed weekly.
Weekly setup of electrical power boxes for 74 different dinosaurs, interconnected with flood lights, 2,000 to 5,000 feet of electrical cords to light up the exhibits.
Received certification for operating a forklift.
Cosmetic repair of dinosaurs, such as, sewing, silicone patching and repainting dinosaur to match original colors.
Welded metal mechanical frames for dinosaur bodies.