Well rounded, dependable, friendly customer service pro with 13+ years of experience.
Known for being calm under pressure, adaptability across industries, and creating a warm, trustworthy experience with every interaction.
Led day-to-day operations with ease. Managed staff, handled scheduling, and ensured smooth service from open to close.
Worked high-volume shifts in a dynamic club setting. Maintained high standards behind the bar. Balanced crowd control, cash handling, and top-tier guest service with confidence. Kept calm in high-pressure environments.
Met and exceeded sales goals through creative outreach and consistent performance. Developed effective local marketing strategies to drive traffic.
Handled late-night to breakfast shifts in a busy 24-hour diner. Managed multiple tables, thrived under pressure, and maintained order.
Returned for multiple summer seasons to supervise night shifts in a warehouse environment. Oversaw teams of 25–30, ensured productivity goals were met, coordinated with co-leads to manage workflow.
Started as server. Worked both floor and bar, shifting between roles. Focused on guest satisfaction and fast, accurate service.
Started as crew and promoted to shift leader. Trained new hires. Learned time management, customer service, and leading by example.
Supervisor
Server
Sales
POS
Training
Customer Service
Bartending
Shift Management
Upselling
Food Preparation
Food service
Restaurant experience
Retail Sales