- Spanish - Fluent
Maria Contreras
Lexington,KY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Part Sales Manager
AutoZone
Ocala, FL
03.2018 - 01.2021
- Oversaw the process of handling customer grievances and returns.
- Conducted audits of cash drawers.
- Conducted weekly and monthly inventory assessments.
- Enhanced interaction between colleagues and supervisors.
- Achieved regional victory withp team.
- Supported commercial team in high-demand times.
Barn Hand
Delta Downs Racetrack and Casino
Vinton, LA
01.2016 - 01.2017
- Kept barn facilities tidy and well-organized, contributing to animal comfort and safety.
- Maintained equipment to guarantee optimal working condition.
Horse Groom
Gelfenstein Farm
Ocala, FL
11.2013 - 06.2014
- Conducted routine grooming tasks including brushing, bathing, and mane/tail maintenance to ensure horses remained clean and presentable.
- Assisted with feeding schedules, preparing specialized diets as required for each horse's dietary needs
- Collaborated with veterinarians to administer medications or treatments as prescribed by the veterinarian
- Handled horses during veterinary visits or farrier appointments, providing calm reassurance to minimize stress for the animals
- Participated in training sessions with young or inexperienced horses to help them become accustomed to handling procedures
- Ensured proper turnout of horses in pastures or paddocks according to specific instructions from management or owners
- Communicated effectively with trainers/owners regarding any changes in a horse's behavior or health status
- Collaborated with other staff members to ensure smooth operation of the stable and provide support as needed
- Participated in regular meetings with management to discuss horse care strategies, upcoming events, or any issues that arose
- Demonstrated excellent time management skills by efficiently completing all assigned tasks within designated timeframes
- Developed strong relationships with horses under care through consistent handling and positive reinforcement techniques
- Ensured proper fitting of blankets/sheets during colder weather conditions to keep horses comfortable and protected from elements
- Implemented a schedule for regular deworming/vaccination programs based on veterinary recommendations
- Maintained cleanliness and functionality of grooming equipment such as brushes, combs, clippers etc., ensuring they were properly sanitized after use
- Demonstrated exceptional observational skills when assessing a horse's overall condition including body language, appetite changes etc
- Maintained a positive attitude and professional demeanor when interacting with clients or visitors to the stable
- Demonstrated strong problem-solving skills by quickly resolving minor issues such as loose shoe or tangled mane/tail
- Implemented measures to prevent the spread of infectious diseases within the stable, such as quarantine procedures for new arrivals
Education
French Language And Literature
West Port High
Ocala, FL06.2010
Skills
- Great with Communication
- Adaptable
- Cashier (10 years)
- Customer Service (10 years)
- Cash Handling (10 years)
- Bilingual (10 years)
- Retail ( 10 years)
- Fast learner
- Excellent attention to details
- On time
Certification
- Parts expert
- September 2020 to Present
- Driver's License
- November 2023 to December 2031
Languages
- English - Fluent
Assessments
- Call center customer service — Proficient
- November 2021
- Demonstrating customer service skills in a call center setting
- Full results: Proficient
- Attention to detail — Proficient
- September 2022
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Customer service — Proficient
- May 2021
- Identifying and resolving common customer issues
- Retail customer service — Proficient
- Responding to customer situations in a retail setting
- Work style: Reliability — Proficient
- Tendency to be reliable, dependable, and act with integrity at work
- Sales skills — Proficient
- July 2021
- Influencing and negotiating with customers
- Customer focus & orientation — Proficient
- Responding to customer situations with sensitivity
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Part Sales Manager
AutoZone
03.2018 - 01.2021
Barn Hand
Delta Downs Racetrack and Casino
01.2016 - 01.2017
Horse Groom
Gelfenstein Farm
11.2013 - 06.2014
French Language And Literature
West Port High