Maria Corona
Concord,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Medical Bill Processor
Paradigm Outcome
06.2018 - 09.2023
- Enters bill, vendor look-up and data entry
- Entering vendor to system
- Received and reviewed incoming documents and materials.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Incoming call, Help provider with any question regarding their bill.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved customer complaints and addressed emergency requests and needs.
Claims Clerk
Amtrust
01.2017 - 02.2018
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Managed workload and priorities to meet claims processing meet deadlines.
- Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
Claims Assistant General Liability
Sedgwick CMS
11.2008 - 09.2016
- Logged, allocated and managed claims.
- Prepared files, letters and notices.
- Created and updated Shipping log spreadsheets.
- Updated claims system to track claim status and provide relevant information to other department.
- Posted payments to accounts and maintained records.
- Transmitted case files between offices.
- Generated, posted and attached information to claim files.
- Verified client information by analyzing existing evidence on file.
Receptionist -Clerical Assistant
Gates Mcdonals/ Cambirdge Intergrares Services
10.2003 - 10.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Composed sensitive, confidential reports and documentation.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Provided clerical support, addressing routine, and special requirements.
Education
High School Diploma -
De Anza High School
Richmond, CASkills
- Customer Service
- Data Entry
- Excellent Administrative Abilities
- 10-Key Touch
- Microsoft Dynamics
- Medical Terminology
- Billing and Coding
- Inbound Call Center
Languages
Spanish
Native or Bilingual
Timeline
Medical Bill Processor
Paradigm Outcome
06.2018 - 09.2023
Claims Clerk
Amtrust
01.2017 - 02.2018
Claims Assistant General Liability
Sedgwick CMS
11.2008 - 09.2016
Receptionist -Clerical Assistant
Gates Mcdonals/ Cambirdge Intergrares Services
10.2003 - 10.2008
High School Diploma -
De Anza High School
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