Maria Corral

· Maintain up-to-date employee information records in the HRIS system, ensuring accurate reporting and data-driven decision-making.

· Guide managers and employees in talent management, payroll, FMLA, and benefits.

· Assist with administration and tracking of ADA and LOA.

· Assist with workers’ compensation administration and OSHA compliance.

· Serve as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.

· Collaborate with payroll to complete and upload pay data and work with managers to support proper wage and hour compliance.

· Facilitate criminal background check process for new hires.

· Develop and implement onboarding and orientation programs for new employees.

· Ensure legal compliance by staying current with federal and state regulations, reducing potential risks to the company.

· Understand, interpret, and mediate human resources inquiries to support the administration of human resources policies, procedures, and programs.

· Conduct career fairs, screen resumes and interview applicants to build candidate pipelines and enhance company culture.

· Actively participate in recruitment drives and job fairs, representing the company's values and vision while attracting qualified candidates.

· Improve the quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.

· Explain and administer medical insurance, disability and HSA.

· Update key human resource metrics on turnover and terminations using reporting tools on the HRMS database.

· Enhance employee satisfaction by implementing effective communication strategies and open-door policies.

• Provided administrative support and developed workflow processes and systems for the Employee Health Department
• Responsible for employee health file management and familiar with department policies for new-hire requirements, PPD testing, vaccinations, and employee injuries
• Worked closely with LOA Coordinator to collect, prepare, and send out correspondence sent to employees regarding their LOA
• Strong interpersonal skills that reflect a positive attitude and sense of commitment to employees and co-workers and the community
• Assisted with work comp return-to-work.

• Provided administrative support to the Lab Manager and Pathologists
• Assigned Pathologist to cases and modify as the case progresses to completion
• Performed general office work including data entry, filing, answering phones, and routing and tracking incoming mail
• Managed calendar events including scheduled meetings, interviews, and procedures.

• Assisted the account managers with preparing invoices, reviewing, and processing endorsements, policy checking, and issuing binders and ID cards
• Prepared policies for delivery and maintained an accurate policy and insured info in the agency management system (EPIC)
• Monthly birthday and anniversary lists, event flyers, signs, and posters, and assists with employee recognition programs.

• Handled benefit-related client service and administration phone calls related to billing, eligibility, and claims
• Assisted Benefit Consultants/Sales Producers in the development, marketing, implementation, administration, and communication of benefit plans
• Organized monthly expiration tracking reports for Account Managers/Team Leads.

• Reviewed monthly collection data for discrepancies in order to balance insured accounts and verified submissions to payroll entities and alternate payees were accepted and updated
• Maintained quality control/satisfaction records resulting in an increase in customer service and accuracy in processing new insurance policies
• Provided account maintenance on 4 entities including payments, refunds, denials, deaths, and paid-to-dates to ensure accuracy of customer accounts
• Researched, analyzed, and corrected account payment issues and payment history.