Maria Costas
Caldogno,Italy
Summary
Proactive and caring worker with over 20 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Center Operations Specialist position. Ready to help the team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Volunteer
USO Vicenza
11.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Provided administrative support to department leads to help organize events and fundraisers.
- Led group discussions and activities to meet different community needs.
Babysitter
Kassandra Lyster
06.2019 - 11.2020
- Communicated positively with child and guardian.
- Organized and cleaned home activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured child when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught child to organize toys, wash hands, and share by leading by example.
- Communicated with parent regarding the child's progress and development, raising any issues.
- Planned fun outings and educational activities to keep the child entertained.
- Administered medications, following strict instructions from parent and medical labels.
- Monitored child's play activities to verify safety.
- Established and maintained safe play environment for child.
- Engaged with child to build positive relationships.
- Encouraged child to be understanding and patient with others.
- Taught child basic life skills, manners and personal hygiene.
- Supervised child on playground to help develop physical and social skills.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Promoted language development skills through reading and storytelling.
- Provided developmentally appropriate activities for the child.
- Organized activities that enhanced the child's physical, emotional and social well-being.
- Transported child to and from activities using personal or family vehicle.
- Transported child to and from medical appointments.
Assistant Teacher Volunteer
Humphreys Elementary School
09.2018 - 06.2019
- Supported student physical, mental, and social development using classroom games and activities.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Worked with teacher and administrators to enforce school policies and procedures.
- Supervised recess, lunch and daily student intake and dismissal.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Distributed tests, assignments and handouts per teacher specifications.
- Graded assignments and reported individual progress to teacher.
- Worked with teachers to coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided one-on-one and group-based learning support focused on student progress.
- Monitored students during quizzes and tests.
- Assisted in lessons, curriculum and homework planning.
- Helped students explore concepts with engaging, learning-focused activities.
- Implemented classroom routines to address varying student needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
Volunteer School Bus Office
DoDEA School Transportation Office
08.2018 - 06.2019
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards in accordance with DoDEA regulations.
- Maintained excellent customer service and positive attitude towards students, parents, and fellow teammates.
- Regularly communicated with management to provide feedback and updates.
- Completed research, compiled data, and assisted in timely reporting of students bus passes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, and records to quickly handle all documentation for office manager.
- Interacted with parents, students and faculty to communicate instructions.
Volunteer Afterschool Club
Humphreys Elementary School
01.2019 - 05.2019
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Kept children between ages of 8 and 11 engaged in learning photography skills.
- Maintained clean, neat and hazard-free areas to protect kids.
- Designed weekly activity to encourage creativity and imagination.
- Planned and implemented activities to spark interest and enhance development.
SAC President
Humphreys Central Elementary School
11.2018 - 05.2019
- Developed and implemented new strategies and policies to provide strong and sustainable organizational leadership.
- Supported project management team for optimal performance.
- Implemented comprehensive risk management programs to mitigate potential liabilities.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations in accordance to DoDEA regulations.
- Represented organization at school events.
Volunteer PTSA Parliamentarian
Seoul American Elementary School
09.2017 - 06.2018
- Kept PTSA files updated, accurate and aligned with requirements in accordance with USAG Yongsan and DoDEA regulations with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented the PTSA positively and professionally while providing Seoul American Elementary School with much-needed services.
- Provided support to department leads to help organize events and fundraisers.
- Kept PTSA files updated, accurate and aligned with requirements in accordance with USAG Yongsan and DoDEA regulations
- Coordinated and managed the school's Santa's Workshop and Mother's Day store for students to obtain presents for their family.
Volunteer
Team RWB
08.2016 - 06.2017
- Assisted with special events and programs for RED WHITE BLUE organization.
- Used strong interpersonal communication skills to convey information to runners and volunteers.
- Supported engaging, fun, and smooth-running events by helping with organization.
- Represented RWB positively and professionally while at events.
Teacher's Assistant Volunteer
Antilles Elementary School
09.2012 - 12.2015
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development .
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Supervised residential and day treatment children during class and on field trips.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Supported planning and preparation for culturally-diverse class sessions.
- Mentored and tutored individual students needing additional help.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Volunteer
Heidelberg High School
09.2011 - 06.2012
- Assisted with a variety of special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and ensuring said events ran effectively.
- Communicated with staff members to stay informed with volunteer opportunities and events.
- Assisted during football games as part of the sideline crew.
- Provided emotional and physical support to the Heidelberg softball players.
- Chaperone softball players during away games.
- Supported the softball team through fundraising via barbecues and other activities during home games.
- Assisted the cheer coach during practices and competition to assure the safety of the cheerleaders.
Volunteer
Mannheim American High School
02.2010 - 06.2011
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization in accordance with DoDEA regulations
- Assisted the cheer coach with transporting and maintaining equipment.
- Assisted in softball practices and games.
- Represented Mannheim High School positively and professionally while providing cheerleaders and softball players with much needed assistance.
Supervisor
AAFES
01.2007 - 12.2007
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Collected, arranged, and input information into database system.
Education
No Degree - Elementary Education
Scotts Community College
Bettendorf, IA2016
No Degree - Elementary Education
Enterprise State Community College
Enterprise, AL2009
Skills
- Clerical Support
- Human Relations
- Unified Communications Integration
- Resource Planning and Scheduling
- Volunteer Relations
- Inventory Issue Management
- Google Drive
- Employee Timesheet Processing
- Situational Awareness
- Customer Care
- Greeting Visitors
Languages
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Volunteer
USO Vicenza
11.2022 - Current
Babysitter
Kassandra Lyster
06.2019 - 11.2020
Volunteer Afterschool Club
Humphreys Elementary School
01.2019 - 05.2019
SAC President
Humphreys Central Elementary School
11.2018 - 05.2019
Assistant Teacher Volunteer
Humphreys Elementary School
09.2018 - 06.2019
Volunteer School Bus Office
DoDEA School Transportation Office
08.2018 - 06.2019
Volunteer PTSA Parliamentarian
Seoul American Elementary School
09.2017 - 06.2018
Volunteer
Team RWB
08.2016 - 06.2017
Teacher's Assistant Volunteer
Antilles Elementary School
09.2012 - 12.2015
Volunteer
Heidelberg High School
09.2011 - 06.2012
Volunteer
Mannheim American High School
02.2010 - 06.2011
Supervisor
AAFES
01.2007 - 12.2007
No Degree - Elementary Education
Scotts Community College
No Degree - Elementary Education
Enterprise State Community College
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