Maria Cristea
Sterling Heights,MI
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
13
13
years of professional experience
Work History
Office Manager
Campground Pediatrics
07.2022 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interceded between employees during arguments and diffused tense situations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Obtained client medical history, medication information, symptoms, and allergies.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Addressed and remedied all patient or team member issues.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Created and implemented organizational policies and procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Medical Assistant
Texas Institute of Gastroenterology Associates
10.2020 - 05.2022
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Authorize drug refills and provide prescription information to pharmacies.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
- Explain treatment procedures, medications, diets, or physicians' instructions to patients.
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
- Scheduling Outpatient Procedures performed in hospital.
Lead Medical Assistant
Fox Valley Urgent and Primary Care
01.2015 - 08.2020
- Helps patients by providing information, services, and assistance.
- Verifies patient information by interviewing patient, recording medical history, and confirming the purpose of the visit.
- Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
- Saves doctors’ time by helping with office procedures.
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
- Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
- Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by providing of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Pharmacy Technician
Walgreens
02.2013 - 01.2016
- Assist Pharmacists in filling 175+ prescriptions each day by locating and dispensing orders precisely and efficiently.
- Verify insurance eligibility and coverage; recognized as processing the highest number of insurance claims within team.
- Calculate drug dosages and prepare prescription labels for Pharmacist approval.
- Closely monitor inventory levels and outdated products; improved filing system to ensure inventory record accuracy.
- Help customers on the floor with vitamins or any medical supply.
- Checkout customers at the register.
Education
High School Diploma - 12th Grade
Jose Brau Torriente
07.2008
Skills
- Bilingual –Spanish & English – Expert
- Fast Learner & Multi-tasking – Expert
- Medical Terminology – Expert
- Staff hiring
- Billing
Timeline
Office Manager
Campground Pediatrics
07.2022 - Current
Medical Assistant
Texas Institute of Gastroenterology Associates
10.2020 - 05.2022
Lead Medical Assistant
Fox Valley Urgent and Primary Care
01.2015 - 08.2020
Pharmacy Technician
Walgreens
02.2013 - 01.2016
High School Diploma - 12th Grade
Jose Brau Torriente
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