Maria C. Rodrigo-Tercero
Richmond,CA
Summary
Dynamic office manager and administrator with extensive experience in optimizing administrative functions, office management, and staff coordination. Proven ability to streamline operations, significantly boosting productivity and efficiency across teams. Expertise in problem-solving and fostering effective communication ensures alignment with organizational goals. Strong track record of implementing efficient processes while upholding high standards of operational excellence, enhancing overall team performance.
Overview
1
1
Language
1
1
Certification
26
26
years of professional experience
Work History
Realtor/Administrator/Transaction Coordinator
Doorlight, Inc.
Santa Clara, CA
02.2026 - Current
- Negotiated, facilitated, and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Liaised with vendors, clients, and staff to support timely issue resolution.
- Managed correspondence, scheduling, and administrative records with consistent accuracy.
Lead Pastor
Calvario Church
San Francisco, CA
03.2024 - Current
- Led worship services and delivered biblically grounded sermons aligned with church mission.
- Guided pastoral care for members through counseling, visitation, and prayer support.
- Coordinated ministry teams to ensure effective service planning and execution.
- Mentored staff and volunteers in church operations, teaching, and outreach practices.
- Managed church vision initiatives with elders and ministry leaders.
- Strengthened congregational unity through conflict resolution and consistent spiritual guidance.
- Oversaw administration and management of all areas of ministry.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Strengthened relationships among congregation members by facilitating regular fellowship events and opportunities for connection.
- Collaborated with church leadership to develop strategic plans for ministry expansion and sustainability.
- Managed facility upkeep projects to ensure a welcoming environment for all who entered the church building.
- Assisted families during times of crisis by providing compassionate pastoral care, prayer support, and guidance.
- Oversaw financial management for the church, ensuring responsible stewardship of resources and budget allocation.
Administrator for Credentials, Ministers and Churches Department
Central Pacific Ministry Network
Sacramento, CA
12.2023 - Current
- Managed the credentials pipeline.
- Supervised examination sessions to ensure academic integrity
- Oversee 140 + churches; prepared corporation paperwork for registering new churches, or current churches who have been delinquent
- Oversaw registration of 140+ churches, preparing corporation paperwork for new and delinquent churches
- Database management of Ministers and churches electronically and hard copy files
- Events planning and coordination with ministers and ministries
- Managed correspondence, calendars, and scheduling to support ministry operations.
- Maintained accurate records, files, and confidential administrative documents.
- Prepared reports, letters, and internal communications with consistent formatting.
- Supported database updates, membership information, and contact lists.
- Reviewed administrative workflows and improved office procedures for efficiency.
- Assisted event planning, logistics, and follow-up tasks for ministry gatherings.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Managed Renewals of Credentials and established workflow process and procedures.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Realtor/Transaction Coordinator
Infinite Realty & Investments
San Jose, CA
12.2024 - 02.2026
- Advised buyers and sellers on pricing, market conditions, and transaction strategy.
- Negotiated purchase offers, counteroffers, and contract terms to support successful closings.
- Coordinated showings, open houses, and client communications throughout listing lifecycle.
- Prepared comparative market analyses to guide competitive property positioning.
- Managed contract documents, disclosures, and compliance requirements with accuracy.
- Cultivated referral networks and repeat business through trusted client relationships.
- Guided clients through financing, inspections, appraisals, and closing coordination.
- Led listing presentations and marketing plans to attract qualified buyers.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Realtor/Transaction Coordinator
Keller Williams Realty Silicon City
San Jose, CA
03.2022 - 11.2024
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
Transaction Coordinator/Realtor
Infinite Realty & Investments
San Jose, CA
09.2015 - 03.2022
- Coordinated real estate transaction timelines, ensuring critical deadlines remained on track.
- Reviewed contracts, disclosures, and addenda for completeness and compliance.
- Communicated with agents, lenders, title companies, and escrow officers to resolve closing issues.
- Tracked document flow through MLS, transaction management systems, and closing files.
- Prepared transaction packets, coordinating signatures and required forms for seamless processing.
- Monitored escrow milestones and updated stakeholders on pending items and next steps.
- Streamlined file organization, improving accuracy across active and archived transaction records.
- Advised team members on transaction procedures, supporting consistent compliance and execution.
- Ensured smooth transaction coordination by managing timelines, deadlines, and documentation requirements.
- Organized and maintained digital files for easy access, streamlining the document retrieval process during audits or inquiries.
- Acted as a reliable point of contact for all parties involved in the transaction, ensuring clear communication and timely resolution of any issues that arose.
- Managed sensitive client information securely to maintain confidentiality and uphold company privacy policies strictly.
- Expedited closing times through proactive communication with agents, clients, and third-party vendors.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
- Facilitated successful closings by coordinating with escrow officers, lenders, inspectors, appraisers, and other professionals involved in the process.
Office Manager/Property Manager/Realtor/HR Manager
The HLW Group, Inc.
Hayward, CA
12.2013 - 01.2022
- Oversaw daily operations of office facilities to ensure functionality and safety.
- Coordinated employee vacation schedules and processed payroll to ensure timely compensation
- Manage and organize leases, and create new leases for new move-ins
- Manage bills and vendors expenses
- Scheduled maintenance crew and apartment viewings.
- Manage employee vacations and expenses, process payroll
- Reconcile credit card statements and bank statements
- Oversaw vendor expenses and managed bill payments to maintain budget compliance
- Supervised operations and maintenance of multiple properties to enhance tenant satisfaction.
- CRM Management of Vendors, Clients, Leads
- Assist in property acquisitions
- Responsible for accounts payables and accounts receivables
- Responsible for accounts payables and accounts receivables
- Coordinated daily office operations, ensuring smooth workflow across administrative, facilities, and support functions.
- Managed vendor relationships, purchasing, and office supply inventories to maintain cost-effective operations.
- Supervised front office procedures, including reception coverage, visitor intake, and mail distribution.
- Implemented office policies and procedures to improve consistency, compliance, and staff support.
- Oversaw meeting logistics, calendar coordination, and conference room readiness for internal and client engagements.
- Resolved facilities and maintenance issues promptly, maintaining safe and efficient a safe and efficient work environment.
- Supported budgeting, invoice processing, and expense tracking for accurate administrative records.
- Trained and guided administrative staff on office systems, procedures, and service standards.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitioning and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Office Manager/Property Manager
J P Investment & Property Mgmt Co.
San Francisco, CA
12.2006 - 11.2013
- Oversaw daily office operations, ensuring smooth workflow across administrative functions.
- Managed vendor coordination, office supplies, and service requests to support property management needs.
- Maintained office facilities to provide a productive work environment.
- Coordinated employee vacation schedules and processed payroll to ensure timely and accurate compensation
- Managed and organized leases, and created new leases for new move-ins
- Managed bills and vendors' expenses.
- Responsible for accounts payable and accounts receivable
- Oversaw daily operations and maintenance of multiple properties to ensure tenant satisfaction.
- Reconciled credit card statements
- Prepared financial reports for property owners, providing clear insights into property performance
- Managed accounts payable and accounts receivable.
Office Manager
The Paper Trail
San Francisco, CA
08.2006 - 11.2006
- Oversaw office facilities management and inventory control
- Manage schedules for managing partner, associate managing partner, and operations manager
- Manage employee vacations and expenses
- Process payroll
- Administered employee vacation schedules and expense reimbursements
- Create expense reports for managing partner and CFO
- Reconcile credit card statements
- Manage bills and vendors expenses
- Coordinate interviews with operations manager and managing partner
- Oversaw expense management for vendors
- Enter client invoices into QuickBooks Enterprise
- Supported daily office operations and provided administrative assistance
- Managed accounts payables and accounts receivables.
- Oversaw daily office operations, ensuring smooth workflow across scheduling, records, and administrative support.
- Managed purchasing, inventory, and vendor coordination for office supplies and business materials.
Administrative Assistant/ Entry-Level Records Clerk
Meyers Nave
San Francisco, CA
04.2006 - 08.2006
- Maintained attorney, client, and court documents to ensure up-to-date legal information access
- Organized and categorized court documents for easy retrieval. and maintained legal records
- Assisted principal attorney with business development proposals to support client acquisition efforts
- Recorded and logged attorney's billable hours in Rainmaker Platinum program. in Rainmaker Platinum program
- Performed general office assistance monitoring incoming and outgoing mail, faxes, and packages
- Assisted principal attorney with business development proposals
Assistant Membership, Programs, and Finance Coordinator
Music Teacher’s Assoc. of CA
San Francisco, CA
01.2001 - 01.2006
- Executed complex clerical tasks while assisting the membership, programs, and finance coordinator
- Trained staff on specialized procedures, enhancing team competency
- Functioned as the main point of contact for inquiries from the general public
- Prepared monthly board packets for meetings
- Researched information online to support projects
- Assisted in preparing end of year audits
- Handled bank reconciliation and processed banking deposits
- Answered and screened calls from members
- Served as primary contact for questions from the general public
- Tracked and organized all mail for efficient processing
- Handled accounts payable and accounts receivable functions
- Supported preparation of end-of-year audits, ensuring accuracy and compliance
Education
Bachelor of Science - Management
University of Phoenix
San Francisco, CA04-2007
Associate Applied Science Degree - Computer Business Administration
Heald College
San Francisco, CASkills
- Real estate technology
- Comparative market analysis
- Contract management
- Data-driven financial assessment
- Database management
- Office administration
- Skilled in leveraging software solutions
- Staff management
- Client relations
- Professional demeanor
Certification
- Commissioned Notary Public/Loan Signing Agent Since 2008
- Certified Transaction Coordinator since 2008
- Licensed CA Realtor since 2017
- Ordained Minister
Languages
Spanish
Limited Working
Timeline
Realtor/Administrator/Transaction Coordinator
Doorlight, Inc.
02.2026 - Current
Realtor/Transaction Coordinator
Infinite Realty & Investments
12.2024 - 02.2026
Lead Pastor
Calvario Church
03.2024 - Current
Administrator for Credentials, Ministers and Churches Department
Central Pacific Ministry Network
12.2023 - Current
Realtor/Transaction Coordinator
Keller Williams Realty Silicon City
03.2022 - 11.2024
Transaction Coordinator/Realtor
Infinite Realty & Investments
09.2015 - 03.2022
Office Manager/Property Manager/Realtor/HR Manager
The HLW Group, Inc.
12.2013 - 01.2022
Office Manager/Property Manager
J P Investment & Property Mgmt Co.
12.2006 - 11.2013
Office Manager
The Paper Trail
08.2006 - 11.2006
Administrative Assistant/ Entry-Level Records Clerk
Meyers Nave
04.2006 - 08.2006
Assistant Membership, Programs, and Finance Coordinator
Music Teacher’s Assoc. of CA
01.2001 - 01.2006
Associate Applied Science Degree - Computer Business Administration
Heald College
Bachelor of Science - Management
University of Phoenix